| |
| |
|
|
A BILL TO BE ENTITLED
|
|
|
AN ACT
|
|
|
relating to the procedure for resolving certain customer complaints |
|
|
before the Public Utility Commission of Texas. |
|
|
BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: |
|
|
SECTION 1. Subchapter M, Chapter 13, Water Code, is amended |
|
|
by adding Section 13.5051 to read as follows: |
|
|
Sec. 13.5051. SIMPLIFIED COMPLAINT PROCESS. (a) The |
|
|
utility commission by rule may adopt a simplified procedure to |
|
|
resolve a complaint by a tenant against an owner about a bill for |
|
|
water or wastewater service brought under Section 13.503, 13.5031, |
|
|
or 13.505. |
|
|
(b) Chapter 2001, Government Code, does not apply to the |
|
|
resolution of a complaint using a procedure described in Subsection |
|
|
(a). |
|
|
SECTION 2. This Act takes effect immediately if it receives |
|
|
a vote of two-thirds of all the members elected to each house, as |
|
|
provided by Section 39, Article III, Texas Constitution. If this |
|
|
Act does not receive the vote necessary for immediate effect, this |
|
|
Act takes effect September 1, 2023. |