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Enrolled Bill Summary

Enrolled Bill Summary

Legislative Session: 88(R)

House Bill 2802

House Author:  Rose et al.

Effective:  9-1-23

Senate Sponsor:  Blanco et al.


            House Bill 2802 amends the Human Resources Code to make communication by a Medicaid managed care organization (MCO) or health plan provider via telephone, text message, or email to Medicaid recipients about health care matters, including Medicaid eligibility and enrollment, the default by replacing the requirement for a Medicaid application form to allow the applicant to opt in to communication via those methods with a requirement for the form to notify the applicant that they may opt out of such communication by notifying the MCO or plan provider.

House Bill 2802 amends the Government Code to set out certain criteria that the Health and Human Services Commission must follow in adopting guidelines for communication between MCOs and Medicaid recipients via telephone, text message, or email.