BILL ANALYSIS C.S.H.B. 1111 By: Naishtat, Hilderbran 03-29-95 Committee Report (Substituted) BACKGROUND In 1991, the Texas Legislature recognized the importance of protecting the physical safety and emotional well-being of the most vulnerable citizens of Texas. To help achieve this goal, a separate state agency was created in 1991 in House Bill 7 (72nd Leg. 1st. C.S.) by pulling together services relating to cases of abuse and neglect among children, elderly citizens and people with disabilities. The new agency, the Department of Protective & Regulatory Services (DPRS), was carved out of the Dept. of Human Services and charged with the duties, functions and activities of protective services for elderly persons under Chapter 48 of the Human Resources Code. In 1993, further reorganization of health and human services functions occurred, moving the responsibility for investigations of abuse and neglect in the state's mental health and mental retardation facilities from the Texas Dept. of Mental Health & Mental Retardation to the Dept. of Protective & Regulatory Services. However, some confusion regarding the investigation of complaints arising in community mental health & mental retardation centers still remained. PURPOSE H.B. 1111 seeks to clarify the role of the Adult Protective Services (APS) division of the Dept. of Protective & Regulatory Services with respect to guardianship, investigations and abuse or neglect in facilities operated or regulated by the Texas Dept. of Mental Health & Mental Retardation (MHMR) and other state agencies, and confidentiality requirements regarding APS investigations. RULEMAKING AUTHORITY As substituted, H.B. 1111 grants new rulemaking authority in the following sections: SEC. 8 in Sec. 48.037(b)(DPRS) relating to the conduct of investigations; SEC. 13 in Sec. 48.081(b)(joint rules by DPRS and the TX Dept. of Mental Health & Mental Retardation) relating to investigations in state MHMR facilities; in Sec. 48.083 (to each state agency other than TDMHMR that operates, licenses, certifies, or registers a facility in which elderly or disabled persons are located, unnamed in the bill) relating to investigations and resolution of reports and allowing the Health & Human Services Comm'n to review and approve rules; and in Sec. 48.101(b),(d) and (e) (DPRS) relating to the release of confidential information. SECTION BY SECTION ANALYSIS SECTION 1. Amends the heading of Chapter 48, Human Resources Code, to reflect the responsibility of DPRS to provide protective services to disabled as well as elderly persons, to read as follows: CHAPTER 48. PROTECTIVE SERVICES FOR ELDERLY AND DISABLED PERSONS SECTION 2. Amends Section 48.001, Human Resources Code, to state more clearly the authority of the agency to investigate abuse, neglect, or exploitation of an elderly or abused person and to provide protective services to that person. SECTION 3. Amends Section 48.002(2), Human Resources Code, to update and clarify the definitions of "abuse," "exploitation," and "neglect", for the purposes of conducting investigations and providing protective services; "protective services" in order to include case management and to delete "legal assistance" from among the services; "department" to mean DPRS, not DHS; "disabled person" to identify a person with a disability which substantially impairs that person's ability to provide adequately for his or her own care or protection; and "legal holiday" to indicate the correct code citation. SECTION 4. Amends Section 48.021, Human Resources Code, by requiring that DPRS and law enforcement agencies must cooperate in providing protective services. Also breaks out DPRS's duties relating to guardianship, by labeling previous subsection (e) as Section 48.0215(a) and updating code citations. Also inserts new subsections (b), (c) and (d) to read as follows: Sec. 48.0215(b) authorizes DPRS, as a last resort, to apply to be appointed guardian for an elderly or disabled person or inform the court of a person willing and able to serve as guardian. Also clarifies that when DPRS is appointed guardian, a Dept. representative must take the oath of guardianship. Sec. 48.0215(c) allows DPRS to contract for guardianship services with political subdivisions of the state, private agencies, or other state agencies; stipulates that probate bonds, costs, or other legal fees required by the Probate Code be waived for DPRS or its contractors. Sec. 48.0215(d) eliminates DPRS' liability for funding services, such as long-term care and burial costs, for wards of the state. SECTION 5. Amends the heading of Subchapter C, Chapter 48, Human Resources Code, to clarify DPRS' duties, to read as follows: SUBCHAPTER C. DEPARTMENT INVESTIGATION OF REPORTS OF SUSPECTED ABUSE, EXPLOITATION, OR NEGLECT. SECTION 6. Amends Section 48.036(a), Human Resources Code, by correcting citation. SECTION 7. Amends Section 48.0361(a), Human Resources Code, by correcting citation. SECTION 8. Amends Section 48.037, Human Resources Code, to clarify DPRS' responsibility to respond to reports of abuse & neglect quickly by evaluating the accuracy of the report and need for protective services; labels existing report determinations as (1) and adds new (2), reports determined not to concern abuse, neglect or exploitation, as defined above. Amends Subsection (b) to grant to DPRS rulemaking authority relating to the conduct of investigations under this chapter; strikes previous provision allowing other agencies to adopt rules relating to investigation and resolution of reports and DPRS' review & approval of such rules. SECTION 9. Amends Sections 48.038 (b), (d), (e), and (f), Human Resources Code, to read as follows: (b) Requires DPRS or other agency undertaking an investigation to interview the person who is the subject of a report of alleged abuse, exploitation, or neglect, if such an interview would be appropriate, instead of the current requirement to visit the person's residence. Also permits DPRS to interview an alleged juvenile perpetrator of alleged abuse, exploitation, or neglect and to conduct interviews in private or with other individuals, if DPRS deems necessary. (d) Requires a peace officer, not only to accompany, but also to assist the person making a court-ordered entry onto premises in order to conduct an investigation. (e) Strikes provisions relating to other agency investigations. (f) Requires DPRS to submit copies of investigations to the law enforcement agencies when the abuse appears to constitute a criminal offense. SECTION 10. Amends Sections 48.0385 and 48.039, Human Resources Code, as follows: Sec. 48.0385. ACCESS TO RECORDS OR DOCUMENTS. Permits other state agencies, as appropriate, in addition to DPRS to access records, including medical and psychological records, as needed to perform duties under Chapter 48. Requires the record's custodian to make the record available without delay. Sec. 48.039. IMMUNITY. (a) Provides to persons making reports with immunity from civil or criminal liability. New subsection (b) specifies that authorized DPRS volunteer, medical personnel, or law enforcement officers have immunity if acting in good faith and in the course and scope of their assigned duties. New subsection (c) defines "volunteer". SECTION 11. Amends Section 48.056, Human Resources Code, by expanding DPRS' powers to provide needed protective services to an individual without consent if the person lacks the capacity to give consent. SECTION 12. Amends Sections 48.061(b),(c),(d),(e), and (h), Human Resources Code, as follows: (b) Adds "exploitation" and "physical safety" to the situations which may require DPRS to petition for an emergency order for protective services. (c) Adds "exploitation" and "physical safety" to information that must be in the petition. (d) Permits court to order add medical services or services of law enforcement or emergency medical personnel if these services are needed to protect an individual; (e) Increases amount of time for a renewed emergency order from two to 14 days. (h) Allows DPRS to provide emergency protective services without a court order if an immediate danger to the health and safety of an elderly or disabled person exists. SECTION 13. Amends Chapter 48, Human Resources Code, by changing the heading of Subchapter E and adding new sections thereunder, and adding a new Subchapter F, renumbering the subsections thereunder, to read as follows: SUBCHAPTER E: INVESTIGATIONS IN CERTAIN FACILITIES Sec. 48.081. INVESTIGATIONS OF REPORTS IN MHMR FACILITIES. Adds new subsections as follows: (a) Requires DPRS to receive and investigate reports of abuse, neglect, or exploitation in MHMR-operated or -contracted facilities. (b) Requires DPRS and MHMR to develop joint rules for investigations in state facilities. (c) Requires DPRS to receive & investigate reports of abuse, neglect or exploitation regarding persons receiving services in community centers or programs under contract with a community center. (d) Requires DPRS to forward to state MHMR facilities or programs under contract with state facilities copies of reports received and its findings from and report of investigations. (e) Requires DPRS to refer to its own ombudsman's office complaints concerning its own investigations, after the appeals process. (f) If an investigation reveals an abuse constituting a criminal offense, requires DPRS to submit to appropriate law enforcement agencies copies of its investigation. Sec. 48.082. INVESTIGATION OF REPORTS IN OTHER STATE FACILITIES. Adds new subsections as follows: (a) Requires persons with reasonable cause to believe abuse has occurred in a facility under the jurisdiction of an agency other than MHMR to report such information to the proper state agency. (b) Requires DPRS to refer reports relating to abuse of a person in an agency other than MHMR to the appropriate agency. (c) Requires state agencies receiving reports to conduct thorough investigations promptly in order to protect the person. (d) Requires state agencies to prepare and keep complete written records of investigations conducted. (e) If an investigation reveals an abuse constituting a criminal offense, requires state agencies to submit to appropriate law enforcement agencies copies of their investigations. (f) Requires agencies to refer complaints about their investigations to their governing boards or other designated entities for review and appropriate action. Sec. 48.083. RULES. Adds new subsections as follows: (a) Requires state agencies, other than MHMR, that operate, license, certifies, or registers facilities to adopt rules relating to investigations and resolution of reports received. (b) Requires the Health & Human Services Commission (HHSC) to review and approve rules adopted in (a) to ensure implementation of appropriate standards. Sec. 48.084. STATISTICS. Adds new subsections as follows: (a) Requires state agencies operating, licensing, certifying or registering facilities in which elderly or disabled persons are located, other than MHMR, to compile and maintain statistics on the incidence of abuse, neglect, or exploitation in their facilities. (b) Requires agencies to make statistics available to HHCS, upon request. Sec. 48.085. INVESTIGATIONS IN NURSING HOMES & SIMILAR FACILITIES. Adds new subsections as follows: (a) Specifies that this Subchapter E does not apply to investigations in nursing homes or other facilities licensed under Chapter 242, Health and Safety Code. (b) Provides that cases of abuse, neglect or exploitation occurring in facilities licensed under Chapter 242 are governed by Subchapter B, Chap. 242, Health & Safety Code. SUBCHAPTER F. MISCELLANEOUS PROVISIONS Renumbers and amends existing sections to read as follows: Sec. 48.101. CONFIDENTIALITY AND DISCLOSURE OF INFORMATION; AGENCY EXCHANGE OF INFORMATION. (a) Designates as confidential and not subject to the Open Records Act, information relating to reports of abuse, neglect, or exploitation made under Chapter 48; identity of persons making reports; and files, records, communications and working papers used or developed in investigations. (b) Permits disclosure of confidential information only for a purpose consistent with this chapter and as provided by Dept. rule and applicable federal law. (c) Permits courts to order disclosure only under certain circumstances and specifies certain procedures. (d) Requires DPRS by rule to release information concerning an otherwise confidential report to a person who is the subject of the report or to the person's legal representative, subject to the editing of the information to remove the identity of the reporter or any other individual whose identity must be protected. (e) Authorizes DPRS to adopt rules for the release of information in the record of a deceased recipient of APS services, consistent with the purposes of this chapter and applicable state and federal law. (f) Permits DPRS to establish procedures to exchange information with other state agencies or governmental entities as needed to execute their duties and responsibilities regarding services. Specifies that information so exchanged is nevertheless not subject to Open Records. Strikes previous disclosure prohibition. Sec. 48.102. OBJECTION TO MEDICAL TREATMENT. Renumbers and clarifies existing provision. Sec. 48.103. INTERFERENCE WITH INVESTIGATION OR SERVICES PROHIBITED. (a) Prohibits interference by anyone with an APS investigation or delivery of protective services. (b) Permits DPRS to seek injunctive relief from the courts to stop interference. SECTION 14. Repeals Secs. 48.036(c)-(f); 48.041; and 48.060, Human Resources Code. SECTION 15. Effective date: September 1, 1995. SECTION 16. Emergency clause. COMPARISON OF ORIGINAL TO SUBSTITUTE The committee substitute for H.B. 1111 clarified and amplified two sections of the original bill, Section 8 and Section 13, by eliminating the system of priorities in investigations initially permitted; and clarifying in which facilities DPRS may investigate reports of abuse and neglect with respect to MHMR state facilities, community centers, and contracted programs. SUMMARY OF COMMITTEE ACTION On March 20, 1995, the House Human Services Committee met in public hearing and laid out H.B. 1111. The following witnesses testified for H.B. 1111: Shannon Noble, Texas Women's Political Caucus, Austin, Howard Baldwin, Dept. of Protective & Regulatory Services, Mike Bright, ARC of Texas. No one testified against or on H.B. 1111 and the bill was left pending. While convened in a public hearing on March 29, 1995, the committee took up H.B. 1111. Rep. Naishtat offered a committee substitute, which was adopted without objection. Rep. Maxey moved to report H.B. 1111 favorably as substituted to the full House. The motion prevailed by a record vote of 6 AYES; 0 NAYS; 0 PNV; and 3 ABSENT.