By: Zaffirini, Moncrief S.B. No. 601 A BILL TO BE ENTITLED AN ACT 1-1 relating to certain educational programs and support services under 1-2 a managed care Medicaid program. 1-3 BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: 1-4 SECTION 1. Section 16, Article 4413(502), Revised Statutes, 1-5 is amended to read as follows: 1-6 Sec. 16. ADMINISTRATION OF MEDICAID PROGRAM. (a) On 1-7 approval by the federal government, the commission is the state 1-8 agency designated to administer federal medical assistance funds. 1-9 (b) In adopting rules implementing a managed care Medicaid 1-10 program, the commission shall establish guidelines for and require 1-11 managed care organizations to provide education programs for 1-12 providers and clients using a variety of techniques and mediums. 1-13 (c) A provider education program must include information 1-14 on: 1-15 (1) Medicaid policies, procedures, eligibility 1-16 standards, and benefits; 1-17 (2) the specific problems and needs of Medicaid 1-18 clients; and 1-19 (3) the rights and responsibilities of Medicaid 1-20 clients under the bill of rights and the bill of responsibilities 1-21 prescribed by this section. 1-22 (d) A client education program must present information in a 1-23 manner that is easy to understand. A program must include 1-24 information on: 2-1 (1) a client's rights and responsibilities under the 2-2 bill of rights and the bill of responsibilities prescribed by this 2-3 section; 2-4 (2) how to access health care services; 2-5 (3) how to access complaint procedures and the 2-6 client's right to bypass the managed care organization's internal 2-7 complaint system and use the notice and appeal procedures otherwise 2-8 required by the Medicaid program; 2-9 (4) Medicaid policies, procedures, eligibility 2-10 standards, and benefits; 2-11 (5) the policies and procedures of the managed care 2-12 organization; and 2-13 (6) the importance of prevention, early intervention, 2-14 and appropriate use of services. 2-15 (e) The commission by rule shall adopt a bill of rights and 2-16 a bill of responsibilities for each person enrolled in the Medicaid 2-17 program. The bill of rights must address a client's right to: 2-18 (1) respect, dignity, privacy, confidentiality, and 2-19 nondiscrimination; 2-20 (2) a reasonable opportunity to choose a health care 2-21 plan and primary care provider and to change to another plan or 2-22 provider in a reasonable manner; 2-23 (3) consent to or refuse treatment and actively 2-24 participate in treatment decisions; 2-25 (4) ask questions and receive complete information 2-26 relating to the client's medical condition and treatment options; 2-27 (5) access each available complaint process, receive a 3-1 timely response to a complaint, and receive a fair hearing; and 3-2 (6) timely access to care that does not have any 3-3 communication or physical access barriers. 3-4 (f) The bill of responsibilities must address a client's 3-5 responsibility to: 3-6 (1) learn and understand each right the client has 3-7 under the Medicaid program; 3-8 (2) abide by the health plan and Medicaid policies and 3-9 procedures; 3-10 (3) share information relating to the client's health 3-11 status with the primary care provider and become fully informed 3-12 about service and treatment options; and 3-13 (4) actively participate in decisions relating to 3-14 service and treatment options, make personal choices, and take 3-15 action to maintain the client's health. 3-16 (g) The commission shall provide support and information 3-17 services to a person enrolled in or applying for Medicaid coverage 3-18 who experiences barriers to receiving services. The commission 3-19 shall give emphasis to providing support and services to a person 3-20 with an urgent or immediate medical or support need. The 3-21 commission may provide those services by contracting with a 3-22 nonprofit organization that is not involved in providing health 3-23 care, health insurance, or health benefits. 3-24 SECTION 2. The importance of this legislation and the 3-25 crowded condition of the calendars in both houses create an 3-26 emergency and an imperative public necessity that the 3-27 constitutional rule requiring bills to be read on three several 4-1 days in each house be suspended, and this rule is hereby suspended, 4-2 and that this Act take effect and be in force from and after its 4-3 passage, and it is so enacted.