1-1 By: Zaffirini, Moncrief S.B. No. 601 1-2 (In the Senate - Filed February 16, 1995; February 16, 1995, 1-3 read first time and referred to Committee on Health and Human 1-4 Services; March 16, 1995, reported adversely, with favorable 1-5 Committee Substitute by the following vote: Yeas 9, Nays 0; 1-6 March 16, 1995, sent to printer.) 1-7 COMMITTEE SUBSTITUTE FOR S.B. No. 601 By: Zaffirini 1-8 A BILL TO BE ENTITLED 1-9 AN ACT 1-10 relating to certain educational programs and support services under 1-11 a managed care Medicaid program. 1-12 BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: 1-13 SECTION 1. Section 16, Article 4413(502), Revised Statutes, 1-14 is amended to read as follows: 1-15 Sec. 16. ADMINISTRATION OF MEDICAID PROGRAM. (a) On 1-16 approval by the federal government, the commission is the state 1-17 agency designated to administer federal medical assistance funds. 1-18 (b) In adopting rules implementing a managed care Medicaid 1-19 program, the commission shall establish guidelines for and require 1-20 managed care organizations to provide education programs for 1-21 providers and clients using a variety of techniques and mediums. 1-22 (c) A provider education program must include information 1-23 on: 1-24 (1) Medicaid policies, procedures, eligibility 1-25 standards, and benefits; 1-26 (2) the specific problems and needs of Medicaid 1-27 clients; and 1-28 (3) the rights and responsibilities of Medicaid 1-29 clients under the bill of rights and the bill of responsibilities 1-30 prescribed by this section. 1-31 (d) A client education program must present information in a 1-32 manner that is easy to understand. A program must include 1-33 information on: 1-34 (1) a client's rights and responsibilities under the 1-35 bill of rights and the bill of responsibilities prescribed by this 1-36 section; 1-37 (2) how to access health care services; 1-38 (3) how to access complaint procedures and the 1-39 client's right to bypass the managed care organization's internal 1-40 complaint system and use the notice and appeal procedures otherwise 1-41 required by the Medicaid program; 1-42 (4) Medicaid policies, procedures, eligibility 1-43 standards, and benefits; 1-44 (5) the policies and procedures of the managed care 1-45 organization; and 1-46 (6) the importance of prevention, early intervention, 1-47 and appropriate use of services. 1-48 (e) The commission by rule shall adopt a bill of rights and 1-49 a bill of responsibilities for each person enrolled in the Medicaid 1-50 program. The bill of rights must address a client's right to: 1-51 (1) respect, dignity, privacy, confidentiality, and 1-52 nondiscrimination; 1-53 (2) a reasonable opportunity to choose a health care 1-54 plan and primary care provider and to change to another plan or 1-55 provider in a reasonable manner; 1-56 (3) consent to or refuse treatment and actively 1-57 participate in treatment decisions; 1-58 (4) ask questions and receive complete information 1-59 relating to the client's medical condition and treatment options; 1-60 (5) access each available complaint process, receive a 1-61 timely response to a complaint, and receive a fair hearing; and 1-62 (6) timely access to care that does not have any 1-63 communication or physical access barriers. 1-64 (f) The bill of responsibilities must address a client's 1-65 responsibility to: 1-66 (1) learn and understand each right the client has 1-67 under the Medicaid program; 1-68 (2) abide by the health plan and Medicaid policies and 2-1 procedures; 2-2 (3) share information relating to the client's health 2-3 status with the primary care provider and become fully informed 2-4 about service and treatment options; and 2-5 (4) actively participate in decisions relating to 2-6 service and treatment options, make personal choices, and take 2-7 action to maintain the client's health. 2-8 (g) The commission shall provide support and information 2-9 services to a person enrolled in or applying for Medicaid coverage 2-10 who experiences barriers to receiving services. The commission 2-11 shall give emphasis to providing support and services to a person 2-12 with an urgent or immediate medical or support need. The 2-13 commission may provide those services by contracting with a 2-14 nonprofit organization that is not involved in providing health 2-15 care, health insurance, or health benefits. 2-16 SECTION 2. The importance of this legislation and the 2-17 crowded condition of the calendars in both houses create an 2-18 emergency and an imperative public necessity that the 2-19 constitutional rule requiring bills to be read on three several 2-20 days in each house be suspended, and this rule is hereby suspended, 2-21 and that this Act take effect and be in force from and after its 2-22 passage, and it is so enacted. 2-23 * * * * *