1-1  By:  Zaffirini, Moncrief                               S.B. No. 601
    1-2        (In the Senate - Filed February 16, 1995; February 16, 1995,
    1-3  read first time and referred to Committee on Health and Human
    1-4  Services; March 16, 1995, reported adversely, with favorable
    1-5  Committee Substitute by the following vote:  Yeas 9, Nays 0;
    1-6  March 16, 1995, sent to printer.)
    1-7  COMMITTEE SUBSTITUTE FOR S.B. No. 601                By:  Zaffirini
    1-8                         A BILL TO BE ENTITLED
    1-9                                AN ACT
   1-10  relating to certain educational programs and support services under
   1-11  a managed care Medicaid program.
   1-12        BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS:
   1-13        SECTION 1.  Section 16, Article 4413(502), Revised Statutes,
   1-14  is amended to read as follows:
   1-15        Sec. 16.  ADMINISTRATION OF MEDICAID PROGRAM.  (a)  On
   1-16  approval by the federal government, the commission is the state
   1-17  agency designated to administer federal medical assistance funds.
   1-18        (b)  In adopting rules implementing a managed care Medicaid
   1-19  program, the commission shall establish guidelines for and require
   1-20  managed care organizations to provide education programs for
   1-21  providers and clients using a variety of techniques and mediums.
   1-22        (c)  A provider education program must include information
   1-23  on:
   1-24              (1)  Medicaid policies, procedures, eligibility
   1-25  standards, and benefits;
   1-26              (2)  the specific problems and needs of Medicaid
   1-27  clients; and
   1-28              (3)  the rights and responsibilities of Medicaid
   1-29  clients under the bill of rights and the bill of responsibilities
   1-30  prescribed by this section.
   1-31        (d)  A client education program must present information in a
   1-32  manner that is easy to understand.  A program must include
   1-33  information on:
   1-34              (1)  a client's rights and responsibilities under the
   1-35  bill of rights and the bill of responsibilities prescribed by this
   1-36  section;
   1-37              (2)  how to access health care services;
   1-38              (3)  how to access complaint procedures and the
   1-39  client's right to bypass the managed care organization's internal
   1-40  complaint system and use the notice and appeal procedures otherwise
   1-41  required by the Medicaid program;
   1-42              (4)  Medicaid policies, procedures, eligibility
   1-43  standards, and benefits;
   1-44              (5)  the policies and procedures of the managed care
   1-45  organization; and
   1-46              (6)  the importance of prevention, early intervention,
   1-47  and appropriate use of services.
   1-48        (e)  The commission by rule shall adopt a bill of rights and
   1-49  a bill of responsibilities for each person enrolled in the Medicaid
   1-50  program.  The bill of rights must address a client's right to:
   1-51              (1)  respect, dignity, privacy, confidentiality, and
   1-52  nondiscrimination;
   1-53              (2)  a reasonable opportunity to choose a health care
   1-54  plan and primary care provider and to change to another plan or
   1-55  provider in a reasonable manner;
   1-56              (3)  consent to or refuse treatment and actively
   1-57  participate in treatment decisions;
   1-58              (4)  ask questions and receive complete information
   1-59  relating to the client's medical condition and treatment options;
   1-60              (5)  access each available complaint process, receive a
   1-61  timely response to a complaint, and receive a fair hearing; and
   1-62              (6)  timely access to care that does not have any
   1-63  communication or physical access barriers.
   1-64        (f)  The bill of responsibilities must address a client's
   1-65  responsibility to:
   1-66              (1)  learn and understand each right the client has
   1-67  under the Medicaid program;
   1-68              (2)  abide by the health plan and Medicaid policies and
    2-1  procedures;
    2-2              (3)  share information relating to the client's health
    2-3  status with the primary care provider and become fully informed
    2-4  about service and treatment options; and
    2-5              (4)  actively participate in decisions relating to
    2-6  service and treatment options, make personal choices, and take
    2-7  action to maintain the client's health.
    2-8        (g)  The commission shall provide support and information
    2-9  services to a person enrolled in or applying for Medicaid coverage
   2-10  who experiences barriers to receiving services.  The commission
   2-11  shall give emphasis to providing support and services to a person
   2-12  with an urgent or immediate medical or support need.  The
   2-13  commission may provide those services by contracting with a
   2-14  nonprofit organization that is not involved in providing health
   2-15  care, health insurance, or health benefits.
   2-16        SECTION 2.  The importance of this legislation and the
   2-17  crowded condition of the calendars in both houses create an
   2-18  emergency and an imperative public necessity that the
   2-19  constitutional rule requiring bills to be read on three several
   2-20  days in each house be suspended, and this rule is hereby suspended,
   2-21  and that this Act take effect and be in force from and after its
   2-22  passage, and it is so enacted.
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