By: Nelson S.R. No. 1044
1-1 SENATE RESOLUTION
1-2 WHEREAS, The Senate of the State of Texas is pleased to
1-3 recognize the opening of a national Customer Service Center in
1-4 Irving for Medco Containment Services, Incorporated, which has
1-5 been in operation since February 13, 1995; and
1-6 WHEREAS, The excellent facility, which presently handles
1-7 40,000 calls weekly, anticipates handling over 100,000 calls per
1-8 week servicing a cross section of Medco's national accounts; by the
1-9 end of 1995, the site will employ 450 service representatives, 100
1-10 administrative and management personnel, and 18 to 24 pharmacists
1-11 who are licensed by the State of Texas to provide professional
1-12 counseling to patients using Medco's prescription benefit plans;
1-13 and
1-14 WHEREAS, Medco Containment Services, Incorporated, is the
1-15 nation's leading provider of prescription drug benefit plans and
1-16 has pioneered the business of managing prescription drug care;
1-17 the new national Customer Service Center in Irving reflects the
1-18 company's strong commitment to the delivery of quality service to
1-19 the thousands of patients eligible to participate in one of its
1-20 programs; and
1-21 WHEREAS, Medco manages prescription drug care through
1-22 National Rx Services, Incorporated, and PAID Prescriptions,
1-23 Incorporated; it helps corporations, government, union benefit
2-1 sponsors, and insurance companies control costs while improving
2-2 the quality of prescription drug care; and
2-3 WHEREAS, Southwestern Bell Telephone Company, The Teacher
2-4 Retirement System of Texas, and Exxon are three of the major
2-5 organizations using Medco's services which provides drug care for
2-6 one in seven Americans; now, therefore, be it
2-7 RESOLVED, That the Senate of the State of Texas,
2-8 74th Legislature, hereby commend Medco Containment Services,
2-9 Incorporated, for its dedication to providing excellent
2-10 prescription drug care while controlling costs to its patients;
2-11 and, be it further
2-12 RESOLVED, That a copy of this Resolution be prepared for the
2-13 national Customer Service Center in Irving as an expression of the
2-14 appreciation and high regard of the Texas Senate.
2-15 ______________________________________
2-16 President of the Senate
2-17 I hereby certify that the above
2-18 Resolution was adopted by the Senate
2-19 on May 12, 1995.
2-20 ______________________________________
2-21 Secretary of the Senate
2-22 ______________________________________
2-23 Member, Texas Senate