GEC C.S.H.B. 878 75(R) BILL ANALYSIS BUSINESS & INDUSTRY C.S.H.B. 878 By: Naishtat 4-16-97 Committee Report (Substituted) BACKGROUND Consumers currently have warranty protections in place for large purchases such as automobiles to protect themselves against the occasional "lemon." "Lemons" are broadly defined as equipment with substantial and continuing defects that are not the fault of the consumer. Lemon laws provide a minimum level of warranty for these purchases, providing for the definition of a what constitutes a "lemon" as well as the terms of repair and replacement of the defective purchase. PURPOSE House Bill 878 would provide the minimum level of warranty for assistive technology devices with a retail value of $1000 or more, set time limits on the warranties, provide for disclosure by the manufacturer for any nonconformity of the device, and set the definitions of a defective assistive technology device. RULEMAKING AUTHORITY It is the committee's opinion that this bill does not expressly grant any additional rulemaking authority to a state officer, department, agency or institution. SECTION BY SECTION ANALYSIS SECTION 1. Chapter 20, Title 132, Revised Statutes, is amended by adding Article 9001 to read as follows: Art. 9001. ASSISTIVE TECHNOLOGY WARRANTIES Sec. 1. SHORT TITLE. This article may be cited as the Assistive Technology Warranty Act. Sec. 2. DEFINITIONS. Provides for the definitions of the terms used in this article. Sec. 3. WARRANTY FOR ASSISTIVE TECHNOLOGY DEVICE. Requires that a manufacturer provide a warranty to the consumer, and states the terms of the warranty. Sec. 4. 30-DAY RETURN PRIVILEGE. Requires that the manufacturer or dealer of the assistive technology device shall accept the return of a device that does not meet the needs of the person with the disability. Refunds will be made in accordance with section 9 of this article. Devices that are specially fitted are exempt from this section. Sec. 5. REPAIR OR RETURN DUE TO CONSUMER'S PHYSICAL CHANGE. A manufacturer or dealer is not required to accept the return of a device if a physical change to the consumer has affected the ability of the consumer to use the device. Sec. 6. REPAIR OF NONCONFORMING ASSISTIVE TECHNOLOGY DEVICE. Requires that a nonconformity covered by the warranty be repaired and provides for terms of notification by the consumer or lessee of the device. Sec. 7. CONSUMER OR LESSEE'S LIABILITY FOR REPAIR. Provides for the terms under which the consumer or lessee is liable for repair of the assistive technology device. The manufacturer must also notify the consumer before making any repairs to the device if the repairs are not covered by the warranty. Sec. 8. REASONABLE ATTEMPT TO REPAIR NONCONFORMITY. Provides for the terms of a reasonable attempt to repair a nonconformity in an assistive technology device. Sec. 9. REFUND OR REPLACEMENT OF ASSISTIVE TECHNOLOGY DEVICE THAT IS NOT LEASED. Provides for the terms under which a consumer may return the assistive technology device and receive a replacement or refund of the device. Provides for the compensation to the consumer of the cost of the device and any collateral costs, allowing for use of the device. Sec. 10.REFUND FOR ASSISTIVE TECHNOLOGY DEVICE THAT IS LEASED. Requires that the manufacturer of the device accept the return of the nonconforming device and make the appropriate refund to the lessee and lessor of the device. Provides for the definitions of terms used in this section. Sec. 11 RETURN OF A PHYSICALLY ALTERED ASSISTIVE TECHNOLOGY DEVICE. Provides that the manufacturer is not required to accept the return of a device if the user intentionally alters the device in a manner that affects its use. Sec. 12. PROCEDURES FOR RECEIPT OF REPLACEMENT DEVICE OR REFUND. Specifies the procedures for the notification and return of a nonconforming assistive technology device. Sec. 13. ENFORCEMENT OF LEASE FOLLOWING REFUND. Provides that a lease may not be enforced against a lessee who receives a refund under section 10 of this article. Sec 14. DISCLOSURE REQUIREMENT FOR SALE OR LEASE OF CERTAIN ASSISTIVE TECHNOLOGY DEVICES. Requires that a device returned under section 9 or 10 of this article, or returned in another state under a similar law, have full disclosure of the reasons for the return. Sec 15. RIGHTS AND REMEDIES UNDER OTHER LAWS OR CONTRACTS. Provides that this article may not limit the rights or remedies available to a consumer, lessee, or lessor under any other law or contract. Sec. 16. WAIVER VOID. A consumer or lessee may not waive the rights provided under this article. Sec. 17. CAUSE OF ACTION; DAMAGES. Allows a consumer or lessee to bring action to recover damages caused by a violation or this article. Provides for the costs that may be recovered and limits the amount recovered. SECTION 2. Effective date. SECTION 3. Emergency clause. COMPARISON OF ORIGINAL TO SUBSTITUTE The following changes were made to Section 1: Section 2(1)(B): The term "driving or riding in a motor vehicle" is added to the definition of functions done by an assistive technology device. Section 2(2): The cost of employing a person to assist the consumer in performing the functions that the assistive technology device assisted the consumer in performing is added to the definition of collateral costs. Section 2(4): Adds the term "or person who routinely sells assistive technology devices" to the definition of a dealer. Section 2(8): Removes the term "condition" from the definition of nonconformity. Section 2(9): Adds "this state" and "a state agency" to the definition of a person. Section 3(b)(1): Includes "manufacturer" and "design" in the coverage of the warranty. Section 4: Adds an exemption for specially fitted items from the 30 day return guarantee. Section 4(b): Provides that a lessor shall provide to the consumer a refund in accordance with Section 9 of the article. New Section 5: Adds that a device cannot be returned if there are physical changes to the consumer or lessee that prohibit the use of the device. Section 7: Formerly Section 6, adds a provision that the manufacturer notify the consumer or lessee prior to making repairs that are not covered by warranty. Also adds that a trier of fact will determine if a repair is covered by a warranty at any subsequent proceeding. Section 8: Formerly Section 7, changes "the first anniversary of the date the device is first delivered to the consumer or lessee" to "the end of the one year warranty created by this act." New Section 11: States that a device cannot be returned under this act if there have been alterations made to a device while in the possession of the consumer or lessee. The remaining sections are renumbered. Section 14: Formerly Section 12, adds a provision which requires full disclosure if a device has been made to non-standard specification and has been returned. Section 17: Formerly Section 15, adds "expert witness costs" to the costs a consumer or lessee is entitled to recover.