1-1 AN ACT 1-2 relating to the authority of the Health and Human Services 1-3 Commission to administer and operate the Medicaid managed care 1-4 program. 1-5 BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: 1-6 SECTION 1. Section 531.021, Government Code, is amended to 1-7 read as follows: 1-8 Sec. 531.021. ADMINISTRATION OF MEDICAID PROGRAM. (a) The 1-9 commission is the state agency designated to administer federal 1-10 medical assistance funds. 1-11 (b) The commission is responsible for adopting reasonable 1-12 rules and standards governing the determination of fees, charges, 1-13 and rates for medical assistance payments under Chapter 32, Human 1-14 Resources Code. In adopting these rules and standards, the 1-15 commission shall consult with the agencies that operate the 1-16 Medicaid program. 1-17 SECTION 2. (a) Subtitle I, Title 4, Government Code, is 1-18 amended by adding Chapter 533 to read as follows: 1-19 CHAPTER 533. IMPLEMENTATION OF MEDICAID 1-20 MANAGED CARE PROGRAM 1-21 SUBCHAPTER A. GENERAL PROVISIONS 1-22 Sec. 533.001. DEFINITIONS. In this chapter: 1-23 (1) "Commission" means the Health and Human Services 1-24 Commission or an agency operating part of the state Medicaid 2-1 managed care program, as appropriate. 2-2 (2) "Commissioner" means the commissioner of health 2-3 and human services. 2-4 (3) "Health and human services agencies" has the 2-5 meaning assigned by Section 531.001. 2-6 (4) "Managed care organization" means a person who is 2-7 authorized or otherwise permitted by law to arrange for or provide 2-8 a managed care plan. 2-9 (5) "Managed care plan" means a plan under which a 2-10 person undertakes to provide, arrange for, pay for, or reimburse 2-11 any part of the cost of any health care services. A part of the 2-12 plan must consist of arranging for or providing health care 2-13 services as distinguished from indemnification against the cost of 2-14 those services on a prepaid basis through insurance or otherwise. 2-15 The term includes a primary care case management provider network. 2-16 The term does not include a plan that indemnifies a person for the 2-17 cost of health care services through insurance. 2-18 (6) "Recipient" means a recipient of medical 2-19 assistance under Chapter 32, Human Resources Code. 2-20 (7) "Health care service region" or "region" means a 2-21 Medicaid managed care service area as delineated by the commission. 2-22 Sec. 533.002. PURPOSE. The commission shall implement the 2-23 Medicaid managed care program as part of the health care delivery 2-24 system developed under Chapter 532 by contracting with managed care 2-25 organizations in a manner that, to the extent possible: 2-26 (1) improves the health of Texans by: 2-27 (A) emphasizing prevention; 3-1 (B) promoting continuity of care; and 3-2 (C) providing a medical home for recipients; 3-3 (2) ensures that each recipient receives high quality, 3-4 comprehensive health care services in the recipient's local 3-5 community; 3-6 (3) encourages the training of and access to primary 3-7 care physicians and providers; 3-8 (4) maximizes cooperation with existing public health 3-9 entities, including local departments of health; 3-10 (5) provides incentives to managed care organizations 3-11 to improve the quality of health care services for recipients by 3-12 providing value-added services; and 3-13 (6) reduces administrative and other nonfinancial 3-14 barriers for recipients in obtaining health care services. 3-15 Sec. 533.003. CONSIDERATIONS IN AWARDING CONTRACTS. In 3-16 awarding contracts to managed care organizations, the commission 3-17 shall: 3-18 (1) give preference to organizations that have 3-19 significant participation in the organization's provider network 3-20 from each health care provider in the region who has traditionally 3-21 provided care to Medicaid and charity care patients; 3-22 (2) give extra consideration to organizations that 3-23 agree to assure continuity of care for at least three months beyond 3-24 the period of Medicaid eligibility for recipients; and 3-25 (3) consider the need to use different managed care 3-26 plans to meet the needs of different populations. 3-27 Sec. 533.004. MANDATORY CONTRACTS. (a) In providing health 4-1 care services through Medicaid managed care to recipients in a 4-2 health care service region, the commission shall contract with at 4-3 least one managed care organization in that region that is licensed 4-4 under the Texas Health Maintenance Organization Act (Chapter 20A, 4-5 Vernon's Texas Insurance Code) to provide health care in that 4-6 region and that is: 4-7 (1) wholly owned and operated by a hospital district 4-8 in that region; 4-9 (2) created by a nonprofit corporation that: 4-10 (A) has a contract, agreement, or other 4-11 arrangement with a hospital district in that region or with a 4-12 municipality in that region that owns a hospital licensed under 4-13 Chapter 241, Health and Safety Code, and has an obligation to 4-14 provide health care to indigent patients; and 4-15 (B) under the contract, agreement, or other 4-16 arrangement, assumes the obligation to provide health care to 4-17 indigent patients and leases, manages, or operates a hospital 4-18 facility owned by the hospital district or municipality; or 4-19 (3) created by a nonprofit corporation that has a 4-20 contract, agreement, or other arrangement with a hospital district 4-21 in that region under which the nonprofit corporation acts as an 4-22 agent of the district and assumes the district's obligation to 4-23 arrange for services under the Medicaid expansion for children as 4-24 authorized by Chapter 444, Acts of the 74th Legislature, Regular 4-25 Session, 1995. 4-26 (b) A managed care organization described by Subsection (a) 4-27 is subject to all terms and conditions to which other managed care 5-1 organizations are subject, including all contractual, regulatory, 5-2 and statutory provisions relating to participation in the Medicaid 5-3 managed care program. 5-4 (c) The commission shall make the awarding and renewal of a 5-5 mandatory contract under this section to a managed care 5-6 organization affiliated with a hospital district or municipality 5-7 contingent on the district or municipality entering into a 5-8 matching funds agreement to expand Medicaid for children as 5-9 authorized by Chapter 444, Acts of the 74th Legislature, Regular 5-10 Session, 1995. The commission shall make compliance with the 5-11 matching funds agreement a condition of the continuation of the 5-12 contract with the managed care organization to provide health care 5-13 services to recipients. 5-14 (d) Subsection (c) does not apply if: 5-15 (1) the commission does not expand Medicaid for 5-16 children as authorized by Chapter 444, Acts of the 74th 5-17 Legislature, Regular Session, 1995; or 5-18 (2) a waiver from a federal agency necessary for the 5-19 expansion is not granted. 5-20 Sec. 533.005. REQUIRED CONTRACT PROVISIONS. A contract 5-21 between a managed care organization and the commission for the 5-22 organization to provide health care services to recipients must 5-23 contain: 5-24 (1) procedures to ensure accountability to the state 5-25 for the provision of health care services, including procedures for 5-26 financial reporting, quality assurance, utilization review, and 5-27 assurance of contract and subcontract compliance; 6-1 (2) capitation and provider payment rates that ensure 6-2 the cost-effective provision of quality health care; 6-3 (3) a requirement that the managed care organization 6-4 provide ready access to a person who assists recipients in 6-5 resolving issues relating to enrollment, plan administration, 6-6 education and training, access to services, and grievance 6-7 procedures; 6-8 (4) a requirement that the managed care organization 6-9 provide ready access to a person who assists providers in resolving 6-10 issues relating to payment, plan administration, education and 6-11 training, and grievance procedures; 6-12 (5) a requirement that the managed care organization 6-13 provide information and referral about the availability of 6-14 educational, social, and other community services that could 6-15 benefit a recipient; 6-16 (6) procedures for recipient outreach and education; 6-17 (7) a requirement that the managed care organization 6-18 make payment to a physician or provider for health care services 6-19 rendered to a recipient under a managed care plan not later than 6-20 the 45th day after the date a claim for payment is received with 6-21 documentation reasonably necessary for the managed care 6-22 organization to process the claim, or within a period, not to 6-23 exceed 60 days, specified by a written agreement between the 6-24 physician or provider and the managed care organization; 6-25 (8) a requirement that the commission, on the date of 6-26 a recipient's enrollment in a managed care plan issued by the 6-27 managed care organization, inform the organization of the 7-1 recipient's Medicaid recertification date; and 7-2 (9) a requirement that the managed care organization 7-3 comply with Section 533.006 as a condition of contract retention 7-4 and renewal. 7-5 Sec. 533.006. PROVIDER NETWORKS. (a) The commission shall 7-6 require that each managed care organization that contracts with the 7-7 commission to provide health care services to recipients in a 7-8 region: 7-9 (1) seek participation in the organization's provider 7-10 network from: 7-11 (A) each health care provider in the region who 7-12 has traditionally provided care to Medicaid recipients; and 7-13 (B) each hospital in the region that has been 7-14 designated as a disproportionate share hospital under the state 7-15 Medicaid program; and 7-16 (2) include in its provider network for not less than 7-17 three years: 7-18 (A) each health care provider in the region who: 7-19 (i) previously provided care to Medicaid 7-20 and charity care recipients at a significant level as prescribed by 7-21 the commission; 7-22 (ii) agrees to accept the prevailing 7-23 provider contract rate of the managed care organization; and 7-24 (iii) has the credentials required by the 7-25 managed care organization, provided that lack of board 7-26 certification or accreditation by the Joint Commission on 7-27 Accreditation of Healthcare Organizations may not be the sole 8-1 ground for exclusion from the provider network; 8-2 (B) each accredited primary care residency 8-3 program in the region; and 8-4 (C) each disproportionate share hospital 8-5 designated by the commission as a statewide significant traditional 8-6 provider. 8-7 (b) A contract between a managed care organization and the 8-8 commission for the organization to provide health care services to 8-9 recipients in a health care service region that includes a rural 8-10 area must require that the organization include in its provider 8-11 network rural hospitals, physicians, home and community support 8-12 services agencies, and other rural health care providers who: 8-13 (1) are sole community providers; 8-14 (2) provide care to Medicaid and charity care 8-15 recipients at a significant level as prescribed by the commission; 8-16 (3) agree to accept the prevailing provider contract 8-17 rate of the managed care organization; and 8-18 (4) have the credentials required by the managed care 8-19 organization, provided that lack of board certification or 8-20 accreditation by the Joint Commission on Accreditation of 8-21 Healthcare Organizations may not be the sole ground for exclusion 8-22 from the provider network. 8-23 Sec. 533.007. CONTRACT COMPLIANCE. (a) The commission 8-24 shall review each managed care organization that contracts with the 8-25 commission to provide health care services to recipients through a 8-26 managed care plan issued by the organization to determine whether 8-27 the organization is prepared to meet its contractual obligations. 9-1 (b) Each managed care organization that contracts with the 9-2 commission to provide health care services to recipients in a 9-3 health care service region shall submit an implementation plan not 9-4 later than the 90th day before the date on which the commission 9-5 plans to begin to provide health care services to recipients in 9-6 that region through managed care. The implementation plan must 9-7 include: 9-8 (1) specific staffing patterns by function for all 9-9 operations, including enrollment, information systems, member 9-10 services, quality improvement, claims management, case management, 9-11 and provider and recipient training; and 9-12 (2) specific time frames for demonstrating 9-13 preparedness for implementation before the date on which the 9-14 commission plans to begin to provide health care services to 9-15 recipients in that region through managed care. 9-16 (c) The commission shall respond to an implementation plan 9-17 not later than the 10th day after the date a managed care 9-18 organization submits the plan if the plan does not adequately meet 9-19 preparedness guidelines. 9-20 (d) Each managed care organization that contracts with the 9-21 commission to provide health care services to recipients in a 9-22 region shall submit status reports on the implementation plan not 9-23 later than the 60th day and the 30th day before the date on which 9-24 the commission plans to begin to provide health care services to 9-25 recipients in that region through managed care and every 30th day 9-26 after that date until the 180th day after that date. 9-27 (e) The commission shall conduct a compliance and readiness 10-1 review of each managed care organization that contracts with the 10-2 commission not later than the 15th day before the date on which the 10-3 commission plans to begin the enrollment process in a region and 10-4 again not later than the 15th day before the date on which the 10-5 commission plans to begin to provide health care services to 10-6 recipients in that region through managed care. The review must 10-7 include an on-site inspection and tests of service authorization 10-8 and claims payment systems, complaint processing systems, and any 10-9 other process or system required by the contract. 10-10 (f) The commission may delay enrollment of recipients in a 10-11 managed care plan issued by a managed care organization if the 10-12 review reveals that the managed care organization is not prepared 10-13 to meet its contractual obligations. The commission shall notify a 10-14 managed care organization of a decision to delay enrollment in a 10-15 plan issued by that organization. 10-16 Sec. 533.0075. RECIPIENT ENROLLMENT. The commission shall: 10-17 (1) encourage recipients to choose appropriate managed 10-18 care plans and primary health care providers by: 10-19 (A) providing initial information to recipients 10-20 and providers in a region about the need for recipients to choose 10-21 plans and providers not later than the 90th day before the date on 10-22 which the commission plans to begin to provide health care services 10-23 to recipients in that region through managed care; 10-24 (B) providing follow-up information before 10-25 assignment of plans and providers and after assignment, if 10-26 necessary, to recipients who delay in choosing plans and providers; 10-27 and 11-1 (C) allowing plans and providers to provide 11-2 information to recipients or engage in marketing activities under 11-3 marketing guidelines established by the commission under Section 11-4 533.008 after the commission approves the information or 11-5 activities; 11-6 (2) consider the following factors in assigning 11-7 managed care plans and primary health care providers to recipients 11-8 who fail to choose plans and providers: 11-9 (A) the importance of maintaining existing 11-10 provider-patient and physician-patient relationships, including 11-11 relationships with specialists, public health clinics, and 11-12 community health centers; 11-13 (B) to the extent possible, the need to assign 11-14 family members to the same providers and plans; and 11-15 (C) geographic convenience of plans and 11-16 providers for recipients; and 11-17 (3) retain responsibility for enrollment and 11-18 disenrollment of recipients in managed care plans, except that the 11-19 commission may delegate the responsibility to an independent 11-20 contractor who receives no form of payment from, and has no 11-21 financial ties to, any managed care organization. 11-22 Sec. 533.008. MARKETING GUIDELINES. (a) The commission 11-23 shall establish marketing guidelines for managed care organizations 11-24 that contract with the commission to provide health care services 11-25 to recipients, including guidelines that prohibit: 11-26 (1) door-to-door marketing to recipients by managed 11-27 care organizations or agents of those organizations; 12-1 (2) the use of marketing materials with inaccurate or 12-2 misleading information; 12-3 (3) misrepresentations to recipients or providers; 12-4 (4) offering recipients material or financial 12-5 incentives to choose a managed care plan other than nominal gifts 12-6 or free health screenings approved by the commission that the 12-7 managed care organization offers to all recipients regardless of 12-8 whether the recipients enroll in the managed care plan; 12-9 (5) the use of marketing agents who are paid solely by 12-10 commission; and 12-11 (6) face-to-face marketing at public assistance 12-12 offices by managed care organizations or agents of those 12-13 organizations. 12-14 (b) This section does not prohibit: 12-15 (1) the distribution of approved marketing materials 12-16 at public assistance offices; or 12-17 (2) the provision of information directly to 12-18 recipients under marketing guidelines established by the 12-19 commission. 12-20 Sec. 533.009. SPECIAL DISEASE MANAGEMENT. (a) The 12-21 commission shall, to the extent possible, ensure that managed care 12-22 organizations under contract with the commission to provide health 12-23 care services to recipients develop special disease management 12-24 programs to address chronic health conditions, including asthma and 12-25 diabetes, and use outcome measures to assess the programs. 12-26 (b) The commission may study, in conjunction with an 12-27 academic center, the benefits and costs of applying disease 13-1 management principles in the delivery of Medicaid managed care. 13-2 Sec. 533.010. SPECIAL PROTOCOLS. In conjunction with an 13-3 academic center, the commission may study the treatment of indigent 13-4 populations to develop special protocols for managed care 13-5 organizations to use in providing health care services to 13-6 recipients. 13-7 Sec. 533.011. PUBLIC NOTICE. Not later than the 30th day 13-8 before the commission plans to issue a request for applications to 13-9 enter into a contract with the commission to provide health care 13-10 services to recipients in a region, the commission shall publish 13-11 notice of and make available for public review the request for 13-12 applications and all related nonproprietary documents, including 13-13 the proposed contract. 13-14 (Sections 533.012-533.020 reserved for expansion 13-15 SUBCHAPTER B. REGIONAL ADVISORY COMMITTEES 13-16 Sec. 533.021. APPOINTMENT. Not later than the 180th day 13-17 before the date the commission plans to begin to provide health 13-18 care services to recipients in a health care service region through 13-19 managed care, the commission, in consultation with health and human 13-20 services agencies, shall appoint a Medicaid managed care advisory 13-21 committee for that region. 13-22 Sec. 533.022. COMPOSITION. A committee consists of 13-23 representatives from entities and communities in the region as 13-24 considered necessary by the commission to ensure representation of 13-25 interested persons, including representatives of: 13-26 (1) hospitals; 13-27 (2) managed care organizations; 14-1 (3) primary care providers; 14-2 (4) state agencies; 14-3 (5) consumer advocates; 14-4 (6) recipients; 14-5 (7) rural providers; 14-6 (8) long-term care providers; 14-7 (9) specialty care providers, including pediatric 14-8 providers; and 14-9 (10) political subdivisions with a constitutional or 14-10 statutory obligation to provide health care to indigent patients. 14-11 Sec. 533.023. PRESIDING OFFICER; SUBCOMMITTEES. The 14-12 commissioner or the commissioner's designated representative serves 14-13 as the presiding officer of a committee. The presiding officer may 14-14 appoint subcommittees as necessary. 14-15 Sec. 533.024. MEETINGS. (a) A committee shall meet at 14-16 least quarterly for the first year after appointment of the 14-17 committee and at least annually after that time. 14-18 (b) A committee is subject to Chapter 551, Government Code. 14-19 Sec. 533.025. POWERS AND DUTIES. A committee shall: 14-20 (1) comment on the implementation of Medicaid managed 14-21 care in the region; 14-22 (2) provide recommendations to the commission on the 14-23 improvement of Medicaid managed care in the region not later than 14-24 the 30th day after the date of each committee meeting; and 14-25 (3) seek input from the public, including public 14-26 comment at each committee meeting. 14-27 Sec. 533.026. INFORMATION FROM COMMISSION. On request, the 15-1 commission shall provide to a committee information relating to 15-2 recipient enrollment and disenrollment, recipient and provider 15-3 complaints, administrative procedures, program expenditures, and 15-4 education and training procedures. 15-5 Sec. 533.027. COMPENSATION; REIMBURSEMENT. (a) A member of 15-6 a committee other than a representative of a health and human 15-7 services agency is not entitled to receive compensation or 15-8 reimbursement for travel expenses. 15-9 (b) A member of a committee who is an agency representative 15-10 is entitled to reimbursement for expenses incurred in the 15-11 performance of committee duties by the appointing agency in 15-12 accordance with the travel provisions for state employees in the 15-13 General Appropriations Act. 15-14 Sec. 533.028. OTHER LAW. Except as provided by this 15-15 chapter, a committee is subject to Article 6252-33, Revised 15-16 Statutes. 15-17 Sec. 533.029. FUNDING. The commission shall fund activities 15-18 under this section with money otherwise appropriated for that 15-19 purpose. 15-20 (b) Not later than December 1, 1998, the Health and Human 15-21 Services Commission shall submit a report to the governor, the 15-22 lieutenant governor, and the speaker of the house of 15-23 representatives on the impact of Medicaid managed care on the 15-24 public health sector. 15-25 (c) Not later than the first anniversary of the date on 15-26 which Medicaid recipients in a health care service region begin to 15-27 receive health care services through Medicaid managed care, the 16-1 Health and Human Services Commission, in cooperation with the 16-2 Medicaid managed care advisory committee for that region created 16-3 under Subchapter B, Chapter 533, Government Code, as added by this 16-4 Act, shall submit a report to the governor, lieutenant governor, 16-5 and speaker of the house of representatives on the implementation 16-6 of Medicaid managed care in that region. If Medicaid recipients in 16-7 a region began to receive health care services through managed care 16-8 before September 1, 1996, the commission is required to submit a 16-9 report on the implementation of Medicaid managed care in that 16-10 region as soon as possible after the effective date of this Act. 16-11 The commission may consolidate a report with any other report 16-12 relating to the same subject that the commission is required to 16-13 submit under other law. 16-14 (d) Section 533.007, Government Code, as added by this Act, 16-15 applies only to a contract with a managed care organization that 16-16 the Health and Human Services Commission or an agency operating 16-17 part of the Medicaid managed care program enters into or renews on 16-18 or after the effective date of this Act. A contract with a managed 16-19 care organization that the Health and Human Services Commission or 16-20 an agency operating part of the Medicaid managed care program 16-21 enters into or renews before the effective date of this Act is 16-22 governed by the law as it existed immediately before that date, and 16-23 that law is continued in effect for that purpose. 16-24 (e) Section 533.004, Government Code, as added by this Act, 16-25 does not affect the expansion of medical assistance for children 16-26 described in H.C.R. No. 189, 75th Legislature, Regular Session, 16-27 1997. 17-1 (f) If Medicaid recipients in a health care service region 17-2 began to receive health care services through managed care before 17-3 the effective date of this Act, the Health and Human Services 17-4 Commission or an agency operating part of the Medicaid managed care 17-5 program shall appoint a Medicaid managed care advisory committee 17-6 for that region in accordance with Subchapter B, Chapter 533, 17-7 Government Code, as added by this Act, as soon as possible after 17-8 the effective date of this Act. 17-9 (g) If, on the effective date of this Act, the commission 17-10 has contracted with a managed care organization to provide health 17-11 care services through Medicaid managed care to recipients in a 17-12 region, the commission shall award at least one mandatory contract 17-13 under Section 533.004, Government Code, as added by this Act, on 17-14 the renewal date of that contract. 17-15 (h) This section takes effect immediately. 17-16 SECTION 3. This Act takes effect September 1, 1997, except 17-17 that Section 2 of this Act takes effect immediately. 17-18 SECTION 4. The importance of this legislation and the 17-19 crowded condition of the calendars in both houses create an 17-20 emergency and an imperative public necessity that the 17-21 constitutional rule requiring bills to be read on three several 17-22 days in each house be suspended, and this rule is hereby suspended, 17-23 and that this Act take effect and be in force according to its 17-24 terms, and it is so enacted. _______________________________ _______________________________ President of the Senate Speaker of the House I certify that H.B. No. 2913 was passed by the House on May 14, 1997, by the following vote: Yeas 129, Nays 12, 1 present, not voting; and that the House concurred in Senate amendments to H.B. No. 2913 on May 30, 1997, by the following vote: Yeas 134, Nays 0, 1 present, not voting. _______________________________ Chief Clerk of the House I certify that H.B. No. 2913 was passed by the Senate, with amendments, on May 28, 1997, by the following vote: Yeas 29, Nays 0. _______________________________ Secretary of the Senate APPROVED: _____________________ Date _____________________ Governor