By: Harris, Nelson S.B. No. 387 Madla, Cain, Sibley 97S0228/1 A BILL TO BE ENTITLED AN ACT 1-1 relating to the creation of a rating system and consumer report 1-2 cards for the comparison of health care plans. 1-3 BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: 1-4 SECTION 1. Chapter 1, Insurance Code, is amended by adding 1-5 Article 1.35A-1 to read as follows: 1-6 Art. 1.35A-1. HEALTH CARE PLAN REPORT CARDS 1-7 Sec. 1. RATING SYSTEM. (a) On or before September 1, 1998, 1-8 the office of public insurance counsel shall establish and 1-9 implement a rating system to compare and evaluate the quality of 1-10 care provided by, and the performance of, health maintenance 1-11 organization benefit plans and services on an objective basis. 1-12 (b) The rating system, where appropriate, shall solicit 1-13 performance information, through a survey or other means, from 1-14 enrollees of health maintenance organizations licensed in this 1-15 state under the Texas Health Maintenance Organization Act (Article 1-16 20A.01 et seq., Vernon's Texas Insurance Code). The survey may 1-17 include responses from enrollees regarding satisfaction with the 1-18 benefits of plans and the cost and quality of the health care 1-19 services received. 1-20 (c) In performing its duties under this section, the office 1-21 of public insurance counsel may enter into contracts as necessary 1-22 to implement this section. 1-23 (d) The office of public insurance counsel shall have access 2-1 to data collected by the Texas Health Care Information Council 2-2 under Chapter 108, Health and Safety Code, and information provided 2-3 by health maintenance organizations to the commissioner under the 2-4 Texas Health Maintenance Organization Act (Article 20A.01 et seq., 2-5 Vernon's Texas Insurance Code), except for documents deemed 2-6 confidential under: 2-7 (1) Section 27, Texas Health Maintenance Organization 2-8 Act (Article 20A.27, Vernon's Texas Insurance Code); or 2-9 (2) the open records law, Chapter 552, Government 2-10 Code. 2-11 Sec. 2. CONSUMER REPORT CARDS. (a) The office of public 2-12 insurance counsel shall develop consumer report cards on health 2-13 maintenance organizations licensed in this state under the Texas 2-14 Health Maintenance Organization Act (Article 20A.01 et seq., 2-15 Vernon's Texas Insurance Code) that include: 2-16 (1) a uniform rating of the performance of health 2-17 maintenance organizations; and 2-18 (2) information to aid purchasers and consumers in 2-19 making health benefit enrollment and contract decisions when 2-20 selecting a health care plan. 2-21 (b) Consumer report cards shall include uniform rating 2-22 information including but not limited to ratings on benefit 2-23 structures, complaint and appeal records, utilization of health 2-24 care services, financial soundness, premium costs and co-payments, 2-25 enrollee satisfaction surveys, quality of care measures, and other 3-1 measures on health maintenance organizations that may assist 3-2 purchasers and consumers in making informed choices about medical 3-3 care. 3-4 (c) Consumer report cards shall also include an explanation 3-5 of the following: 3-6 (1) the types of health care plans available in the 3-7 market including but not limited to indemnity plans, health 3-8 maintenance organizations, preferred provider organizations, point 3-9 of service health maintenance organizations, and self-funded or 3-10 self-insured plans, and how they operate; 3-11 (2) federal and state regulation of health maintenance 3-12 organizations; 3-13 (3) factors to consider when choosing a health 3-14 maintenance organization including but not limited to premium and 3-15 co-pay requirements, benefits, access to care, quality of care, and 3-16 the administrative and financial operations of health maintenance 3-17 organizations; and 3-18 (4) any other information determined by the office of 3-19 public insurance counsel to be useful to the public. 3-20 (d) Consumer report cards shall be updated annually. 3-21 (e) Consumer report cards shall be composed of comprehensive 3-22 and comparable information in a concise and easily understandable 3-23 format and shall be readily available to the public. 3-24 Sec. 3. CONFIDENTIALITY OF DATA AND INFORMATION. (a) The 3-25 data and information collected or received by the office of public 4-1 insurance counsel shall be used for the benefit of the public. The 4-2 office of public insurance counsel is subject to the open records 4-3 law, Chapter 552, Government Code. Subject to specific limitations 4-4 established by this section, the office of public insurance counsel 4-5 shall make determinations on requests for information in favor of 4-6 access. 4-7 (b) Unless specifically authorized by this section, the 4-8 office of public insurance counsel may not release and a person or 4-9 entity may not gain access to any data: 4-10 (1) that could reasonably be expected to reveal the 4-11 identity of a patient or physician or that reveals the zip code of 4-12 a patient's primary residence; 4-13 (2) disclosing provider discounts or differentials 4-14 between payments and billed charges; or 4-15 (3) relating to actual payments to an identified 4-16 provider made by a payer. 4-17 (c) All data and information collected and used by the 4-18 office of public insurance counsel under this section is subject to 4-19 the confidentiality provisions and criminal penalties of: 4-20 (1) Section 311.037, Health and Safety Code; 4-21 (2) Section 81.103, Health and Safety Code; and 4-22 (3) Section 5.08, Medical Practice Act (Article 4495b, 4-23 Vernon's Texas Civil Statutes). 4-24 (d) Data on patients and physicians and compilations, 4-25 reports, or analyses produced from the data collected or received 5-1 that identify patients and physicians are not: 5-2 (1) subject to discovery, subpoena, or other means of 5-3 legal compulsion for release to any person or entity except as 5-4 provided by this section; or 5-5 (2) admissible in any civil, administrative, or 5-6 criminal proceeding. 5-7 (e) Notwithstanding Subsection (b)(1) of this section, the 5-8 office of public insurance counsel may use zip code information to 5-9 analyze data on a geographic basis. 5-10 Sec. 4. ADVISORY COMMITTEE. (a) The public counsel shall 5-11 appoint an 11-member advisory committee to assist and advise the 5-12 office of public insurance counsel in developing a rating system 5-13 and consumer report cards. The committee may consult with other 5-14 professionals, as necessary. The committee shall include: 5-15 (1) the commissioner as the ex officio member; and 5-16 (2) one representative for each of the following: 5-17 consumers, employers, health maintenance organizations, health 5-18 insurers, hospitals, physicians, and other health care providers. 5-19 (b) The advisory committee's deliberations shall be subject 5-20 to the open meetings law, Chapter 551, Government Code. 5-21 (c) A member of the advisory committee may not receive 5-22 compensation or reimbursement for service on the committee or for 5-23 any expense incurred while serving on the committee. 5-24 Sec. 5. AUTHORITY. The public counsel, as executive 5-25 director of the office of public insurance counsel, shall have the 6-1 powers, duties, and responsibilities provided under Article 1.35A 6-2 of this code to administer, enforce, and carry out the provisions 6-3 of this article. 6-4 Sec. 6. REPORT TO LEGISLATURE. The public counsel shall by 6-5 January 1, 1999, provide to the governor and the legislature a 6-6 written report on the effectiveness of the office of public 6-7 insurance counsel in carrying out the legislative intent of this 6-8 article and, if applicable, any needed changes in the law. 6-9 SECTION 2. This Act takes effect September 1, 1997. 6-10 SECTION 3. The importance of this legislation and the 6-11 crowded condition of the calendars in both houses create an 6-12 emergency and an imperative public necessity that the 6-13 constitutional rule requiring bills to be read on three several 6-14 days in each house be suspended, and this rule is hereby suspended.