By Madla S.B. No. 1129 75R8636 PB-D A BILL TO BE ENTITLED 1-1 AN ACT 1-2 relating to review of the termination of contracts with certain 1-3 insurance agents; providing an administrative penalty. 1-4 BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: 1-5 SECTION 1. Subchapter A, Chapter 21, Insurance Code, is 1-6 amended by adding Article 21.14A to read as follows: 1-7 Art. 21.14A. PROCEDURES AND REVIEW ON TERMINATION OF 1-8 CONTRACT WITH LOCAL RECORDING AGENT OR SOLICITOR 1-9 Sec. 1. DEFINITIONS. In this article: 1-10 (1) "Agent" means a local recording agent or a 1-11 solicitor as those terms are defined by Section 2, Article 21.14, 1-12 of this code. 1-13 (2) "Geographic management territory" means an area 1-14 that includes a county and each adjacent county. 1-15 (3) "Review board" means a board of review established 1-16 under this article. 1-17 Sec. 2. TERMINATION FOR CAUSE. (a) An insurer may 1-18 terminate a contractual agreement with an agent because: 1-19 (1) the insurance agency is insolvent; 1-20 (2) the agent breaches a fiduciary duty; 1-21 (3) the agent commits gross and wilful misconduct; 1-22 (4) the agent fails to pay to the insurer money owed 1-23 to the insurer after receipt by the agent of a written demand for 1-24 the money from the insurer; or 2-1 (5) the department revokes the agent's license. 2-2 (b) The termination by an insurer of a contractual agreement 2-3 with an agent for a cause described by Subsection (a) of this 2-4 section is not a wrongful or unjustified termination for purposes 2-5 of this article. 2-6 Sec. 3. PROHIBITED GROUNDS FOR TERMINATION. (a) An insurer 2-7 may not cancel or terminate a contractual agreement with an agent 2-8 or reduce or restrict an agent's authority to conduct business 2-9 under the contract: 2-10 (1) based on the loss experience for the agent's 2-11 customers and former customers if: 2-12 (A) the agent followed underwriting guidelines 2-13 current at the time coverage for the customers was written; 2-14 (B) the insurer required the agent to submit the 2-15 applications for insurance for underwriting approval by the 2-16 insurer; 2-17 (C) all material information on the applications 2-18 was fully completed; 2-19 (D) the information provided by the applicants 2-20 for insurance was not altered or omitted on the applications by the 2-21 agent; and 2-22 (E) the policies were subject to approval by the 2-23 insurer; 2-24 (2) because of the predominant geographic location of 2-25 the agent's customers; or 2-26 (3) as a result, while in the course of business, of 2-27 the agent's appearance before, or actual representation to, a 3-1 legislative or administrative body of a local, state, or federal 3-2 governmental organization. 3-3 (b) An insurer may not, in order to avoid the prohibition 3-4 provided by Subsection (a) of this section, commit any of the 3-5 following acts in a manner designed to impact a selected agent or 3-6 the business produced by that agent: 3-7 (1) condition the acceptance of any type of property 3-8 or casualty insurance on the sale of other types of insurance: 3-9 (A) to the same customers of the agent; or 3-10 (B) as a percentage of the agent's total sales; 3-11 (2) restrict or limit the number of policies an agent 3-12 may sell unless all agents of that insurer who are located in the 3-13 same geographic management territory of the insurer are subject to 3-14 analogous restrictions or limitations; 3-15 (3) restrict or limit the types of insurance coverage 3-16 or amounts of insurance an agent may sell unless all agents of that 3-17 insurer who are located in the same geographic management territory 3-18 of the insurer are subject to analogous restrictions or 3-19 limitations; or 3-20 (4) reduce an agent's level of compensation or 3-21 commission unless all agents of that insurer who are located in the 3-22 same geographic management territory of the insurer are subject to 3-23 similar reductions. 3-24 (c) The termination by an insurer of a contractual agreement 3-25 with an agent in violation of Subsection (a) of this section may be 3-26 a wrongful or unjustified termination for purposes of this article. 3-27 Sec. 4. MANDATORY REVIEW BY INSURER. (a) Each insurer who 4-1 enters into a contractual agreement with an agent to use the 4-2 services of the agent shall establish a termination review process 4-3 in accordance with this section for an agent involuntarily 4-4 terminated by the insurer. 4-5 (b) Before terminating an agent's contractual agreement, the 4-6 insurer must: 4-7 (1) send to the agent and the commissioner by 4-8 certified mail written notice of the proposed termination; 4-9 (2) notify the agent of the agent's right to a hearing 4-10 before a review board; and 4-11 (3) conduct a review under the termination review 4-12 process established in accordance with this section. 4-13 (c) Not later than the 15th day after the date on which the 4-14 notice required under Subsection (b)(1) of this section is mailed, 4-15 the insurer shall notify the agent in writing of the reasons for 4-16 the proposed termination. 4-17 (d) The agent in writing may decline a review under this 4-18 section. The insurer shall provide a copy of the declination to 4-19 the commissioner. 4-20 (e) The insurer and the agent by mutual agreement may 4-21 terminate a review conducted under this section at any time. The 4-22 insurer shall notify the commissioner in writing of the termination 4-23 of a review under this subsection. 4-24 (f) A review by an insurer must be conducted not later than 4-25 the 15th day after the date on which the agent receives notice of 4-26 the reasons for the proposed termination and before the date on 4-27 which the termination takes effect. 5-1 Sec. 5. REVIEW BOARD. (a) A review board to conduct a 5-2 review of a proposed termination of a contractual agreement with an 5-3 agent shall be established as provided by this section. 5-4 (b) The review board is composed of three members selected 5-5 from a list of 10 individuals compiled by the commissioner. One 5-6 member of the review board shall be selected by the affected agent, 5-7 one by the insurer, and one by the commissioner. To be included on 5-8 the list, an individual: 5-9 (1) must serve as an arbitrator or mediator for the 5-10 alternative dispute resolution system established under Chapter 5-11 152, Civil Practice and Remedies Code, by the county in which the 5-12 agent conducted the majority of the agent's business as an agent; 5-13 or 5-14 (2) if an alternative dispute resolution system has 5-15 not been established by that county, must serve as an arbitrator or 5-16 mediator for the alternative dispute resolution system in a county 5-17 adjoining that county. 5-18 (c) If the appointment system established under Subsection 5-19 (b) of this section is impractical for a particular county, the 5-20 commissioner by rule shall determine the manner in which 5-21 individuals are selected for a list for that county. 5-22 (d) In compiling the list of prospective review board 5-23 members, the commissioner shall ensure that the individuals are 5-24 impartial. If, after the list is compiled, it is determined that 5-25 an individual on the list has a conflict of interest with respect 5-26 to the matter subject to review, the commissioner shall strike that 5-27 individual from the list and substitute another. 6-1 (e) The expenses of the review board shall be shared equally 6-2 by the agent and the insurer. 6-3 Sec. 6. NOTICE; HEARING. (a) An agent whose contractual 6-4 agreement with an insurer is proposed to be involuntarily 6-5 terminated may request that the commissioner set a hearing before a 6-6 review board. 6-7 (b) On receipt of a request for a hearing by an agent, the 6-8 commissioner shall set a hearing date. The hearing must be 6-9 conducted not later than the 30th day after the date on which the 6-10 request is received by the commissioner, or at a later date 6-11 approved by both the agent and the insurer. 6-12 (c) The commissioner shall notify the agent and the insurer 6-13 of the date, time, and place of the hearing. 6-14 (d) The members of the review board shall select one member 6-15 to serve as moderator. The moderator shall convene and adjourn the 6-16 proceedings of the review board. 6-17 (e) The review board shall provide the parties to the 6-18 hearing with an opportunity to present evidence and arguments in 6-19 support of their respective positions. 6-20 (f) The insurer and the agent are immune from civil 6-21 liability for a disclosure made at the hearing. This immunity does 6-22 not apply to a disclosure made in bad faith or with knowledge of 6-23 the disclosure's falseness. 6-24 Sec. 7. REVIEW BOARD DETERMINATION. On completion of the 6-25 hearing, the review board shall determine if the termination of the 6-26 agent's agreement is wrongful or unjustified and shall report its 6-27 findings in writing to the agent, the insurer, and the 7-1 commissioner. 7-2 Sec. 8. AWARD TO AGENT. (a) If, after a determination by 7-3 the review board in which at least two members of the review board 7-4 agree that an involuntary termination of the affected agent is 7-5 wrongful or unjustified, the insurer terminates the contractual 7-6 agreement with the agent, the commissioner shall, by order, award 7-7 the agent: 7-8 (1) the greater of: 7-9 (A) three times the agent's gross compensation 7-10 from the insurer for the calendar year preceding the year in which 7-11 the termination hearing is held; or 7-12 (B) three times the agent's gross compensation 7-13 from the insurer for the 12 months preceding the date on which the 7-14 termination hearing begins; and 7-15 (2) any contingency compensation the agent would have 7-16 otherwise received from the insurer during the three years after 7-17 the date of the termination. 7-18 (b) If the agent is an exclusive agent, the agent is 7-19 entitled to receive, in addition to the amount received under 7-20 Subsection (a) of this section, any benefits that the agent would 7-21 have received if the agent had voluntarily terminated the 7-22 contractual agreement, including regular termination benefits, 7-23 insurance, and extended termination benefits of the type provided 7-24 by the insurer to an agent who retires, resigns, or otherwise 7-25 voluntarily terminates a contractual agreement. 7-26 (c) The amount awarded under Subsections (a) and (b) of this 7-27 section may not be less than the amount the agent was owed by the 8-1 insurer under the contractual agreement on the day before the date 8-2 of the termination. 8-3 Sec. 9. EMPLOYMENT BY OTHER INSURER. If an agent's 8-4 contractual agreement is terminated by an insurer and that agent 8-5 was serving under an exclusive or captive agent agreement with the 8-6 insurer, the agent may accept an appointment to act as agent for 8-7 another insurer if the agent notifies the commissioner and the 8-8 insurer in writing that the agent desires to do so. Acceptance of 8-9 an appointment under this section does not affect an order of the 8-10 commissioner issued under this article. 8-11 Sec. 10. APPEAL. (a) An order of the commissioner under 8-12 this article may be appealed to a court of competent jurisdiction 8-13 by either party for a trial de novo. 8-14 (b) An appeal under this section must be brought in a county 8-15 in which the agent conducted business as an agent for the affected 8-16 insurer. 8-17 (c) If the insurer brings an appeal in which the agent is 8-18 the prevailing party, the agent is entitled to attorney's fees and 8-19 court costs. 8-20 Sec. 11. DETERMINATION FOR INSURER. The agent shall deliver 8-21 to the insurer all equipment, records, and supplies in the 8-22 possession of the agent that belong to the insurer not later than 8-23 the 30th day after the date the review board determination or the 8-24 court order becomes final if: 8-25 (1) the review board rules in favor of the insurer, 8-26 the agent's contractual agreement is terminated, and the 8-27 commissioner's order is not appealed; or 9-1 (2) a court enters a final order in favor of the 9-2 insurer. 9-3 Sec. 12. ADMINISTRATIVE PENALTY. (a) An insurer or agent 9-4 that violates an order of the commissioner under this article or 9-5 that attempts to coerce or intimidate a member of the review board 9-6 violates this article and is subject to an administrative penalty 9-7 under Article 1.10E of this code. 9-8 (b) The review board may recommend that the commissioner 9-9 impose an administrative penalty under this article. 9-10 Sec. 13. DEPARTMENT ADMINISTRATIVE COSTS. The commissioner 9-11 by rule shall set a fee in an amount reasonable and necessary to 9-12 cover the costs incurred by the department in administering this 9-13 article. The fee may not exceed $10 and shall be collected from 9-14 each local recording agent and solicitor who holds a local 9-15 recording agent license or solicitor license under Article 21.14 of 9-16 this code. The fee imposed under this section shall be collected 9-17 at the same time and in the same manner as the license fees imposed 9-18 under Article 21.14 of this code. 9-19 Sec. 14. RULES. The commissioner may adopt rules as 9-20 necessary to implement this article. 9-21 SECTION 2. This Act takes effect September 1, 1997. 9-22 SECTION 3. The importance of this legislation and the 9-23 crowded condition of the calendars in both houses create an 9-24 emergency and an imperative public necessity that the 9-25 constitutional rule requiring bills to be read on three several 9-26 days in each house be suspended, and this rule is hereby suspended.