Amend CSSB 890 on page 5, line 8, by inserting new subsections (n) and (o) to read as follows: "(n) The commissioner may adopt rules as necessary to interpret, implement, and enforce this section and augmentations thereof. (o) The commissioner shall adopt rules requiring delegated networks to establish a process, including disclosure to enrollees, for allowing enrollees, upon request, to access physicians or health care providers who are not in the delegated network but who are in the health maintenance organization network for: (A) enrollees who have a prior relationship with a provider who is in the health maintenance organization delivery network but not in the delegated network, and (B) enrollees who are past the 24th week of pregnancy or who have life threatening, serious, chronic, acute, or disabling conditions, diseases or illnesses. (p) The commissioner shall maintain enrollee and provider complaints in a manner that identifies complaints made about delegated networks."