Amend CSSB 890 on page 3, line 11 by inserting a new
subsection (10) to read as follows:
      "(10)  a provision relating to enrollee complaints that
requires the delegated network to report a complaint, as defined in
this act, to the health maintenance organization within two
business days of the receipt of the complaint, except in the case
of a complaint involving emergency care as defined in this act.  In
the case of a complaint involving emergency care the delegated
network shall forward the complaint to the health maintenance
organization immediately.  Nothing herein prohibits the delegated
network from attempting to resolve the complaint.