1-1 AN ACT 1-2 relating to health care providers under certain health benefit 1-3 plans. 1-4 BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: 1-5 SECTION 1. The Texas Health Maintenance Organization Act 1-6 (Chapter 20A, Vernon's Texas Insurance Code) is amended by adding 1-7 Section 18B to read as follows: 1-8 Sec. 18B. PROMPT PAYMENT OF PHYSICIAN AND PROVIDERS. (a) 1-9 In this section, "clean claim" means a completed claim, as 1-10 determined under Texas Department of Insurance rules, submitted by 1-11 a physician or provider for medical care or health care services 1-12 under a health care plan. 1-13 (b) A physician or provider for medical care or health care 1-14 services under a health care plan may obtain acknowledgment of 1-15 receipt of a claim for medical care or health care services under a 1-16 health care plan by submitting the claim by United States mail, 1-17 return receipt requested. A health maintenance organization or the 1-18 contracted clearinghouse of the health maintenance organization 1-19 that receives a claim electronically shall acknowledge receipt of 1-20 the claim by an electronic transmission to the physician or 1-21 provider and is not required to acknowledge receipt of the claim by 1-22 the health maintenance organization in writing. 1-23 (c) Not later than the 45th day after the date that the 1-24 health maintenance organization receives a clean claim from a 2-1 physician or provider, the health maintenance organization shall: 2-2 (1) pay the total amount of the claim in accordance 2-3 with the contract between the physician or provider and the health 2-4 maintenance organization; 2-5 (2) pay the portion of the claim that is not in 2-6 dispute and notify the physician or provider in writing why the 2-7 remaining portion of the claim will not be paid; or 2-8 (3) notify the physician or provider in writing why 2-9 the claim will not be paid. 2-10 (d) If a prescription benefit claim is electronically 2-11 adjudicated and electronically paid, and the health maintenance 2-12 organization or its designated agent authorizes treatment, the 2-13 claim must be paid not later than the 21st day after the treatment 2-14 is authorized. 2-15 (e) If the health maintenance organization acknowledges 2-16 coverage of an enrollee under the health care plan but intends to 2-17 audit the physician or provider claim, the health maintenance 2-18 organization shall pay the charges submitted at 85 percent of the 2-19 contracted rate on the claim not later than the 45th day after the 2-20 date that the health maintenance organization receives the claim 2-21 from the physician or provider. Following completion of the audit, 2-22 any additional payment due a physician or provider or any refund 2-23 due the health maintenance organization shall be made not later 2-24 than the 30th day after the later of the date that: 2-25 (1) the physician or provider receives notice of the 2-26 audit results; or 2-27 (2) any appeal rights of the enrollee are exhausted. 3-1 (f) A health maintenance organization that violates 3-2 Subsection (c) or (e) of this section is liable to a physician or 3-3 provider for the full amount of billed charges submitted on the 3-4 claim or the amount payable under the contracted penalty rate, less 3-5 any amount previously paid or any charge for a service that is not 3-6 covered by the health care plan. 3-7 (g) A physician or provider may recover reasonable 3-8 attorney's fees in an action to recover payment under this section. 3-9 (h) In addition to any other penalty or remedy authorized by 3-10 the Insurance Code or another insurance law of this state, a health 3-11 maintenance organization that violates Subsection (c) or (e) of 3-12 this section is subject to an administrative penalty under Article 3-13 1.10E, Insurance Code. The administrative penalty imposed under 3-14 that article may not exceed $1,000 for each day the claim remains 3-15 unpaid in violation of Subsection (c) or (e) of this section. 3-16 (i) The health maintenance organization shall provide a 3-17 participating physician or provider with copies of all applicable 3-18 utilization review policies and claim processing policies or 3-19 procedures, including required data elements and claim formats. 3-20 (j) A health maintenance organization may, by contract with 3-21 a physician or provider, add or change the data elements that must 3-22 be submitted with the physician or provider claim. 3-23 (k) Not later than the 60th day before the date of an 3-24 addition or change in the data elements that must be submitted with 3-25 a claim or any other change in a health maintenance organization's 3-26 claim processing and payment procedures, the health maintenance 3-27 organization shall provide written notice of the addition or change 4-1 to each participating physician or provider. 4-2 (l) This section does not apply to a claim made by a 4-3 physician or provider who is a member of the legislature. 4-4 (m) This section does not apply to a capitation payment 4-5 required to be made to a physician or provider under an agreement 4-6 to provide medical care or health care services under a health care 4-7 plan. 4-8 (n) This section applies to a person with whom a health 4-9 maintenance organization contracts to process claims or to obtain 4-10 the services of physicians and providers to provide health care 4-11 services to health care plan enrollees. 4-12 (o) The commissioner may adopt rules as necessary to 4-13 implement this section. 4-14 SECTION 2. Article 3.70-3C, Insurance Code, as added by 4-15 Chapter 1024, Acts of the 75th Legislature, Regular Session, 1997, 4-16 is amended by adding Section 3A to read as follows: 4-17 Sec. 3A. PROMPT PAYMENT OF PREFERRED PROVIDERS. (a) In 4-18 this section, "clean claim" means a completed claim, as determined 4-19 under department rules, submitted by a preferred provider for 4-20 medical care or health care services under a health insurance 4-21 policy. 4-22 (b) A preferred provider for medical care or health care 4-23 services under a health insurance policy may obtain acknowledgment 4-24 of receipt of a claim for medical care or health care services 4-25 under a health care plan by submitting the claim by United States 4-26 mail, return receipt requested. An insurer or the contracted 4-27 clearinghouse of an insurer that receives a claim electronically 5-1 shall acknowledge receipt of the claim by an electronic 5-2 transmission to the preferred provider and is not required to 5-3 acknowledge receipt of the claim by the insurer in writing. 5-4 (c) Not later than the 45th day after the date that the 5-5 insurer receives a clean claim from a preferred provider, the 5-6 insurer shall: 5-7 (1) pay the total amount of the claim in accordance 5-8 with the contract between the preferred provider and the insurer; 5-9 (2) pay the portion of the claim that is not in 5-10 dispute and notify the preferred provider in writing why the 5-11 remaining portion of the claim will not be paid; or 5-12 (3) notify the preferred provider in writing why the 5-13 claim will not be paid. 5-14 (d) If a prescription benefit claim is electronically 5-15 adjudicated and electronically paid, and the preferred provider or 5-16 its designated agent authorizes treatment, the claim must be paid 5-17 not later than the 21st day after the treatment is authorized. 5-18 (e) If the insurer acknowledges coverage of an insured under 5-19 the health insurance policy but intends to audit the preferred 5-20 provider claim, the insurer shall pay the charges submitted at 85 5-21 percent of the contracted rate on the claim not later than the 45th 5-22 day after the date that the insurer receives the claim from the 5-23 preferred provider. Following completion of the audit, any 5-24 additional payment due a preferred provider or any refund due the 5-25 insurer shall be made not later than the 30th day after the later 5-26 of the date that: 5-27 (1) the preferred provider receives notice of the 6-1 audit results; or 6-2 (2) any appeal rights of the insured are exhausted. 6-3 (f) An insurer that violates Subsection (c) or (e) of this 6-4 section is liable to a preferred provider for the full amount of 6-5 billed charges submitted on the claim or the amount payable under 6-6 the contracted penalty rate, less any amount previously paid or any 6-7 charge for a service that is not covered by the health insurance 6-8 policy. 6-9 (g) A preferred provider may recover reasonable attorney's 6-10 fees in an action to recover payment under this section. 6-11 (h) In addition to any other penalty or remedy authorized by 6-12 this code or another insurance law of this state, an insurer that 6-13 violates Subsection (c) or (e) of this section is subject to an 6-14 administrative penalty under Article 1.10E of this code. The 6-15 administrative penalty imposed under that article may not exceed 6-16 $1,000 for each day the claim remains unpaid in violation of 6-17 Subsection (c) or (e) of this section. 6-18 (i) The insurer shall provide a preferred provider with 6-19 copies of all applicable utilization review policies and claim 6-20 processing policies or procedures, including required data elements 6-21 and claim formats. 6-22 (j) An insurer may, by contract with a preferred provider, 6-23 add or change the data elements that must be submitted with the 6-24 preferred provider claim. 6-25 (k) Not later than the 60th day before the date of an 6-26 addition or change in the data elements that must be submitted with 6-27 a claim or any other change in an insurer's claim processing and 7-1 payment procedures, the insurer shall provide written notice of the 7-2 addition or change to each preferred provider. 7-3 (l) This section does not apply to a claim made by a 7-4 preferred provider who is a member of the legislature. 7-5 (m) This section applies to a person with whom an insurer 7-6 contracts to process claims or to obtain the services of preferred 7-7 providers to provide medical care or health care to insureds under 7-8 a health insurance policy. 7-9 (n) The commissioner of insurance may adopt rules as 7-10 necessary to implement this section. 7-11 SECTION 3. Section 5(c), Article 21.55, Insurance Code, is 7-12 amended to read as follows: 7-13 (c) This article does not apply to Chapter 20A of this code 7-14 except as provided in Section 9 of that chapter. This article does 7-15 not apply to a claim governed by Section 3A, Article 3.70-3C, of 7-16 this code. 7-17 SECTION 4. This Act takes effect September 1, 1999. 7-18 SECTION 5. The importance of this legislation and the 7-19 crowded condition of the calendars in both houses create an 7-20 emergency and an imperative public necessity that the 7-21 constitutional rule requiring bills to be read on three several 7-22 days in each house be suspended, and this rule is hereby suspended. _______________________________ _______________________________ President of the Senate Speaker of the House I certify that H.B. No. 610 was passed by the House on May 5, 1999, by a non-record vote; that the House refused to concur in Senate amendments to H.B. No. 610 on May 20, 1999, and requested the appointment of a conference committee to consider the differences between the two houses; and that the House adopted the conference committee report on H.B. No. 610 on May 28, 1999, by a non-record vote. _______________________________ Chief Clerk of the House I certify that H.B. No. 610 was passed by the Senate, with amendments, on May 18, 1999, by a viva-voce vote; at the request of the House, the Senate appointed a conference committee to consider the differences between the two houses; and that the Senate adopted the conference committee report on H.B. No. 610 on May 29, 1999, by a viva-voce vote. _______________________________ Secretary of the Senate APPROVED: _____________________ Date _____________________ Governor