By: Harris S.B. No. 890 A BILL TO BE ENTITLED AN ACT 1-1 relating to the delegation of certain functions by health 1-2 maintenance organizations. 1-3 BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: 1-4 SECTION 1. Section 2, Texas Health Maintenance Organization 1-5 Act (Article 20A.02, Vernon's Texas Insurance Code), is amended by 1-6 adding Subsections (dd) and (ee) to read as follows: 1-7 (dd) "Delegation agreement" means an agreement by which a 1-8 health maintenance organization transfers the responsibility for a 1-9 function regulated under this Act. 1-10 (ee) "Delegated network" means an entity, other than a 1-11 health maintenance organization authorized to do business under 1-12 this Act or an insurer authorized to do business under Chapter 3, 1-13 Insurance Code, which by itself, or through one or more entities, 1-14 undertakes to arrange for or to provide medical care to an enrollee 1-15 in exchange for a predetermined payment for each enrollee on a 1-16 prospective basis. 1-17 SECTION 2. The Texas Health Maintenance Organization Act 1-18 (Chapter 20A, Vernon's Texas Insurance Code) is amended by adding 1-19 Section 18C to read as follows: 1-20 Sec. 18C. DELEGATION OF CERTAIN FUNCTIONS TO DELEGATED 1-21 NETWORKS. (a) A health maintenance organization that enters into 1-22 a delegation agreement with a delegated network shall execute a 1-23 written agreement with the delegated network. The health 1-24 maintenance organization shall file the written agreement with the 2-1 department not later than the 30th day after the date the agreement 2-2 is executed. The written agreement must contain: 2-3 (1) a monitoring plan, which includes: 2-4 (A) a description of financial practices that 2-5 will ensure that the delegated network tracks and reports 2-6 liabilities that have been incurred but not reported; 2-7 (B) a summary of the total amount paid by the 2-8 delegated network to physicians and providers on a monthly basis; 2-9 and 2-10 (C) a summary of complaints from physicians and 2-11 providers regarding delays in payments of claims or nonpayment of 2-12 claims, including the status of each complaint, on a monthly basis; 2-13 (2) a provision that the agreement cannot be 2-14 terminated by the delegated network or the health maintenance 2-15 organization without written notice provided before the 90th day 2-16 preceding the termination date; 2-17 (3) a provision that prohibits the delegated network 2-18 and the physicians and providers with whom it has contracted from 2-19 billing or attempting to collect from an enrollee under any 2-20 circumstance, including the insolvency of the health maintenance 2-21 organization or delegated network, payments for covered services 2-22 other than authorized copayments and deductibles; 2-23 (4) a provision that the delegation agreement may not 2-24 be construed to limit in any way the health maintenance 2-25 organization's authority or responsibility to comply with all 2-26 statutory and regulatory requirements; 3-1 (5) a provision that requires a delegated network or a 3-2 third party to provide a license number and to certify that the 3-3 network or third party is licensed as a third party administrator 3-4 under Article 21.07-6, Insurance Code, if the health maintenance 3-5 organization delegates its claims payment function to the delegated 3-6 network or a third party; 3-7 (6) a provision that requires a delegated network or a 3-8 third party to provide a license number and to certify that the 3-9 network or third party is licensed as a utilization review agent 3-10 under Article 21.58A, Insurance Code, if the health maintenance 3-11 organization delegates its utilization review function to the 3-12 delegated network or a third party; 3-13 (7) an acknowledgement and agreement by the delegated 3-14 network that: 3-15 (A) the health maintenance organization is: 3-16 (i) required to establish, operate, and 3-17 maintain a health care delivery system, quality assurance system, 3-18 provider credentialing system, and other systems and programs that 3-19 meet statutory and regulatory standards; 3-20 (ii) directly accountable for compliance 3-21 with those standards; and 3-22 (iii) not precluded from requesting that 3-23 the delegated network provide proof of financial viability; 3-24 (B) the role of the delegated network and any 3-25 entity with which it subcontracts in contracting with the health 3-26 maintenance organization is limited to performing certain delegated 4-1 functions of the health maintenance organization, using standards 4-2 approved by the health maintenance organization which are in 4-3 compliance with applicable statutes and rules and subject to the 4-4 health maintenance organization's oversight and monitoring of the 4-5 delegated network's performance; and 4-6 (C) if the delegated network fails to meet 4-7 monitoring standards established to ensure that functions delegated 4-8 or assigned to the network under the delegation contract are in 4-9 full compliance with all statutory and regulatory requirements, the 4-10 health maintenance organization may cancel delegation of any 4-11 management responsibilities; 4-12 (8) a provision that requires the delegated network to 4-13 make available to the health maintenance organization samples of 4-14 contracts with physicians and providers to ensure compliance with 4-15 the contractual requirements described by Subdivisions (2) and (3) 4-16 of this subsection, except that the agreement may not require that 4-17 the delegated network make available to the health maintenance 4-18 organization contractual provisions relating to financial 4-19 arrangements with the delegated network's physicians and providers; 4-20 (9) a provision that requires the delegated network to 4-21 provide the health maintenance organization, in a usable format 4-22 necessary for audit purposes and at most quarterly unless otherwise 4-23 specified in the agreement, the data necessary for the health 4-24 maintenance organization to comply with the department's reporting 4-25 requirements with respect to any delegated functions performed 4-26 under the delegation agreement, including: 5-1 (A) a summary: 5-2 (i) describing the methods, including 5-3 capitation, fee-for-service, or other risk arrangements, that the 5-4 delegated network used to pay its physicians and providers; and 5-5 (ii) including the percentage of 5-6 physicians and providers paid for each payment category; 5-7 (B) the period that claims and debts owed by the 5-8 delegated network have been pending and the dollar amount of those 5-9 claims and debts; 5-10 (C) information that will enable the health 5-11 maintenance organization to file claims for reinsurance, 5-12 coordination of benefits, and subrogation, if required by the 5-13 health maintenance organization's contract with the delegated 5-14 network; and 5-15 (D) documentation, except for information, 5-16 documents, and deliberations related to peer review that are 5-17 confidential or privileged, including those under Section 5.06, 5-18 Medical Practice Act (Article 4495b, Vernon's Texas Civil 5-19 Statutes), that relates to: 5-20 (i) a regulatory agency's inquiry or 5-21 investigation of the delegated network or of an individual 5-22 physician or provider with whom the delegated network contracts 5-23 that relates to an enrollee of the health maintenance organization; 5-24 and 5-25 (ii) the final resolution of a regulatory 5-26 agency's inquiry or investigation; and 6-1 (10) a provision relating to enrollee complaints that 6-2 requires the delegated network to report a complaint, as defined in 6-3 this Act, to the health maintenance organization within two 6-4 business days of the receipt of the complaint, except in the case 6-5 of a complaint involving emergency care as defined in this Act. In 6-6 the case of a complaint involving emergency care the delegated 6-7 network shall forward the complaint to the health maintenance 6-8 organization immediately. Nothing herein prohibits the delegated 6-9 network from attempting to resolve the complaint. 6-10 (b) A health maintenance organization shall provide to each 6-11 delegated network with which it has a delegation agreement the 6-12 following information in standard electronic format, at least 6-13 monthly unless otherwise provided in the agreement: 6-14 (1) the names and dates of birth or social security 6-15 numbers of the enrollees of the health maintenance organization who 6-16 are eligible or assigned to receive services from the delegated 6-17 network, including the number of enrollees added and terminated 6-18 since the previous reporting period; 6-19 (2) the age, sex, benefit plan and any riders to the 6-20 benefit plan, and employer for the enrollees of the health 6-21 maintenance organization who are eligible or assigned to receive 6-22 services from the delegated network; 6-23 (3) if the health maintenance organization pays any 6-24 claims for the delegated network, a summary of the number and 6-25 amount of claims paid by the health maintenance organization on 6-26 behalf of the delegated network during the previous reporting 7-1 period. A delegated network is not precluded from receiving, upon 7-2 request, additional information regarding such claims; 7-3 (4) if the health maintenance organization pays any 7-4 claims for the delegated network, a summary of the number and 7-5 amount of pharmacy prescriptions paid for each enrollee for which 7-6 the delegated network has taken partial risk during the previous 7-7 reporting period. A delegated network is not precluded from 7-8 receiving, upon request, additional information regarding such 7-9 claims; 7-10 (5) information that enables the delegated network to 7-11 file claims for reinsurance, coordination of benefits, and 7-12 subrogation; and 7-13 (6) patient complaint data that relates to the 7-14 delegated network. 7-15 (c) In addition to the information required by Subsection 7-16 (b) of this section, a health maintenance organization shall 7-17 provide to a delegated network with which it has a delegation 7-18 agreement: 7-19 (1) detailed risk-pool data, reported quarterly and on 7-20 settlement; and 7-21 (2) the rates required by the agreement and any known 7-22 future facility contract rates for the health maintenance 7-23 organization, if hospital or facility costs impact the delegated 7-24 network's costs, reported annually or on recontract. 7-25 (d) A health maintenance organization that receives 7-26 information through the monitoring plan required by Subsection 8-1 (a)(1) of this section that indicates the delegated network is not 8-2 operating in accordance with its written agreement or is operating 8-3 in a condition that renders the continuance of its business 8-4 hazardous to the enrollees, shall, in writing: 8-5 (1) notify the delegated network of those findings; 8-6 and 8-7 (2) request a written explanation of: 8-8 (A) the delegated network's noncompliance with 8-9 the written agreement; or 8-10 (B) the existence of the condition that renders 8-11 the continuance of the delegated network's business hazardous to 8-12 the enrollees. 8-13 (e) A delegated network shall respond to a request from a 8-14 health maintenance organization under Subsection (d) of this 8-15 section in writing not later than the 30th day after the date the 8-16 request is received. 8-17 (f) The health maintenance organization shall cooperate with 8-18 the delegated network to correct any failure by the delegated 8-19 network to comply with the regulatory requirements of the 8-20 department relating to any matters: 8-21 (1) delegated to the delegated network by the health 8-22 maintenance organization; or 8-23 (2) necessary for the health maintenance organization 8-24 to ensure compliance with statutory or regulatory requirements. 8-25 (g) The health maintenance organization shall notify the 8-26 department and request intervention if: 9-1 (1) the health maintenance organization does not 9-2 receive a timely response from the delegated network as required by 9-3 Subsection (e) of this section; or 9-4 (2) the health maintenance organization receives a 9-5 timely response from the delegated network as required by 9-6 Subsection (e) of this section, but the health maintenance 9-7 organization and the delegated network are unable to reach an 9-8 agreement as to whether the delegated network: 9-9 (A) is complying with the written agreement; or 9-10 (B) has corrected any problem regarding a 9-11 practice that is hazardous to an enrollee of the health maintenance 9-12 organization. 9-13 (h) On receipt of a request for intervention under 9-14 Subsection (g) of this section, the department may: 9-15 (1) request financial and operational documents from 9-16 the delegated network to further investigate deficiencies indicated 9-17 by the monitoring plan; 9-18 (2) conduct an on-site audit of the delegated network 9-19 if the department determines that the delegated network is not 9-20 complying with the monitoring standards required under Subsection 9-21 (a)(1) of this section; or 9-22 (3) notwithstanding any other provisions, upon 9-23 violation of a monitoring plan, suspend or revoke the third-party 9-24 administrator license or utilization review agent license of: 9-25 (A) the delegated network; or 9-26 (B) a third party with which the delegated 10-1 network has contracted. 10-2 (i) The department shall report to the delegated network and 10-3 the health maintenance organization the results of its review not 10-4 later than the 60th day after the date of the department's initial 10-5 request for documentation; provided, however, that the department 10-6 shall not report to the health maintenance organization any 10-7 information regarding prices, cost of care, or other information 10-8 not relevant to the monitoring plan. 10-9 (j) The delegated network shall respond to the department's 10-10 report and submit a corrective plan to the department and to the 10-11 health maintenance organization not later than the 30th day after 10-12 the date the delegated network receives the department's report. 10-13 The delegated network may withhold information regarding prices, 10-14 cost of care, or other information not relevant to the monitoring 10-15 plan. 10-16 (k) Reports and corrective plans required under Subsections 10-17 (i) or (j) of this section shall be treated as public documents, 10-18 except that any information regarding prices, costs of care, or 10-19 other information not relevant to the monitoring plan and any 10-20 information that is confidential by other law included in those 10-21 reports and corrective plans shall be considered confidential. 10-22 (l) The department may request that a delegated network take 10-23 corrective action to comply with the department's statutory and 10-24 regulatory requirements that: 10-25 (1) relate to any matters delegated by the health 10-26 maintenance organization to the delegated network; or 11-1 (2) are necessary to ensure the health maintenance 11-2 organization's compliance with statutory and regulatory 11-3 requirements. 11-4 (m) If a delegated network does not comply with the 11-5 department's request for corrective action, the department may 11-6 order the health maintenance organization to: 11-7 (1) temporarily or permanently cease assignment of new 11-8 enrollees to the delegated network; 11-9 (2) temporarily or permanently transfer enrollees to 11-10 alternative delivery systems to receive services; or 11-11 (3) modify or terminate its contract with the 11-12 delegated network. 11-13 (n) The commissioner may adopt rules as necessary to 11-14 interpret, implement, and enforce this section and augmentations 11-15 thereof. 11-16 (o) The commissioner shall adopt rules requiring delegated 11-17 networks to establish a process, including disclosure to enrollees, 11-18 for allowing enrollees, upon request, to access physicians or 11-19 health care providers who are not in the delegated network but who 11-20 are in the health maintenance organization network for: 11-21 (A) enrollees who have a prior relationship with 11-22 a provider who is in the health maintenance organization delivery 11-23 network but not in the delegated network; and 11-24 (B) enrollees who are past the 24th week of 11-25 pregnancy or who have life threatening, serious, chronic, acute, or 11-26 disabling conditions, diseases, or illnesses. 12-1 (p) The commissioner shall maintain enrollee and provider 12-2 complaints in a manner that identifies complaints made about 12-3 delegated networks. 12-4 SECTION 3. This Act takes effect September 1, 1999. 12-5 SECTION 4. The importance of this legislation and the 12-6 crowded condition of the calendars in both houses create an 12-7 emergency and an imperative public necessity that the 12-8 constitutional rule requiring bills to be read on three several 12-9 days in each house be suspended, and this rule is hereby suspended.