76R14672 T By Harris S.B. No. 890 Substitute the following for S.B. No. 890: By Burnam C.S.S.B. No. 890 A BILL TO BE ENTITLED 1-1 AN ACT 1-2 relating to the delegation of certain functions by health 1-3 maintenance organizations. 1-4 BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: 1-5 SECTION 1. Section 2, Texas Health Maintenance Organization 1-6 Act (Article 20A.02, Vernon's Texas Insurance Code), is amended by 1-7 adding Subsections (dd) and (ee) to read as follows: 1-8 (dd) "Delegation agreement" means an agreement by which a 1-9 health maintenance organization assigns the responsibility for a 1-10 function regulated under this Act. 1-11 (ee) "Delegated network" means an entity, other than a 1-12 health maintenance organization authorized to do business under 1-13 this Act or an insurer authorized to do business under Chapter 3, 1-14 Insurance Code, which (i) by itself, or through one or more 1-15 entities, undertakes to arrange for or to provide medical care to 1-16 an enrollee in exchange for a predetermined payment on a 1-17 prospective basis, and (ii) performs on behalf of the health 1-18 maintenance organization, any function regulated by this Act. The 1-19 term does not include an individual physician or a group of 1-20 employed physicians practicing medicine under one federal tax 1-21 identification number and whose total claims paid to providers not 1-22 employed by the group is less than 20 percent of the total 1-23 collected revenue of the group calculated on a calendar year basis. 1-24 SECTION 2. The Texas Health Maintenance Organization Act 2-1 (Chapter 20A, Vernon's Texas Insurance Code) is amended by adding 2-2 Section 18C to read as follows: 2-3 Sec. 18C. DELEGATION OF CERTAIN FUNCTIONS TO DELEGATED 2-4 NETWORKS. (a) A health maintenance organization that enters into 2-5 a delegation agreement with a delegated network shall execute a 2-6 written agreement with the delegated network. The health 2-7 maintenance organization shall file the written agreement with the 2-8 department not later than the 30th day after the date the agreement 2-9 is executed. The written agreement must contain: 2-10 (1) a monitoring plan, which includes: 2-11 (A) a description of financial practices that 2-12 will ensure that the delegated network tracks and reports 2-13 liabilities that have been incurred but not reported; 2-14 (B) a summary of the total amount paid by the 2-15 delegated network to physicians and providers on a monthly basis; 2-16 and 2-17 (C) a summary of complaints from physicians, 2-18 enrollees and providers regarding delays in payments of claims or 2-19 nonpayment of claims, including the status of each complaint, on a 2-20 monthly basis; 2-21 (2) a provision that the agreement cannot be 2-22 terminated without cause by the delegated network or the health 2-23 maintenance organization without written notice provided before the 2-24 90th day preceding the termination date; 2-25 (3) a provision that prohibits the delegated network 2-26 and the physicians and providers with whom it has contracted from 2-27 billing or attempting to collect from an enrollee under any 3-1 circumstance, including the insolvency of the health maintenance 3-2 organization or delegated network, payments for covered services 3-3 other than authorized copayments and deductibles; 3-4 (4) a provision that the delegation agreement may not 3-5 be construed to limit in any way the health maintenance 3-6 organization's authority or responsibility including financial 3-7 responsibility to comply with all statutory and regulatory 3-8 requirements; 3-9 (5) a provision that requires the delegated network to 3-10 comply with all statutory and regulatory requirements relating to 3-11 any function, duty responsibility or delegation assumed by or 3-12 carried out by the delegated network: 3-13 (6) a provision that requires a delegated network or a 3-14 third party to provide a license number and to certify that the 3-15 network or third party is licensed as a third party administrator 3-16 under Article 21.07-6, Insurance Code, if the health maintenance 3-17 organization delegates its claims payment function to the delegated 3-18 network or a third party; 3-19 (7) a provision that requires a delegated network or a 3-20 third party to provide a license number and to certify that the 3-21 network or third party is licensed as a utilization review agent 3-22 under Article 21.58A, Insurance Code, if the health maintenance 3-23 organization delegates it utilization review function to the 3-24 delegated network or a third party, and that 3-25 (A) enrollees will receive notification at the 3-26 time of enrollment which entity has responsibility for performing 3-27 utilization review; and 4-1 (B) the delegated network or third party 4-2 performing utilization review shall do so in accordance with 4-3 Art. 21.58(A) of the Texas Insurance Code, and; 4-4 (C) utilization review decisions made by the 4-5 delegated network or a third party shall be forwarded to the health 4-6 maintenance organization on a monthly basis. 4-7 (8) an acknowledgment and agreement by the delegated 4-8 network that: 4-9 (A) the health maintenance organization is: 4-10 (i) required to establish, operate, and 4-11 maintain a health care delivery system, quality assurance system, 4-12 provider credentialing system, and other systems and programs that 4-13 meet statutory and regulatory standards; 4-14 (ii) directly accountable for compliance 4-15 with those standards, and; 4-16 (iii) not precluded from contractually 4-17 requesting that the delegated network provide proof of financial 4-18 viability. 4-19 (B) the role of the delegated network and any 4-20 entity with which it subcontracts in contracting with the health 4-21 maintenance organization is limited to performing certain delegated 4-22 functions of the health maintenance organization, using standards 4-23 approved by the health maintenance organization and which are in 4-24 compliance with applicable statutes and rules and subject to the 4-25 health maintenance organization's oversight and monitoring of the 4-26 delegated network's performance; and 4-27 (C) if the delegated network fails to meet 5-1 monitoring standards established to ensure that functions delegated 5-2 or assigned to the network under the delegation contract are in 5-3 full compliance with all statutory and regulatory requirements, the 5-4 health maintenance organization may cancel delegation of any or all 5-5 delegated functions; 5-6 (9) a provision that requires the delegated network to 5-7 make available to the health maintenance organization samples of 5-8 contracts with physicians and providers to ensure compliance with 5-9 the contractual requirements described by Subdivisions (2) and (3) 5-10 of this subsection, except that the agreement may not require that 5-11 the delegated network make available to the health maintenance 5-12 organization contractual provisions relating to financial 5-13 arrangements with the delegated network's physicians and providers; 5-14 and 5-15 (10) a provision that requires the delegated network 5-16 to provide the health maintenance organization, in a usable format 5-17 necessary for audit purposes and at most quarterly unless otherwise 5-18 specified in the agreement, the data necessary for the health 5-19 maintenance organization to comply with the department's reporting 5-20 requirements with respect to any delegated functions performed 5-21 under the delegation agreement, including: 5-22 (A) a summary: 5-23 (i) describing the methods, including 5-24 capitation, fee-for-service, or other risk arrangements, that the 5-25 delegated network used to pay its physicians and providers; and 5-26 (ii) including the percentage of 5-27 physicians and providers paid for each payment category; 6-1 (B) the period that claims and debts for medical 6-2 services owed by the delegated network have been pending and the 6-3 aggregate dollar amount of those claims and debts; 6-4 (C) information that will enable the health 6-5 maintenance organization to file claims for reinsurance, 6-6 coordination of benefits and subrogation, if required by the health 6-7 maintenance organization's contract with the delegated network; and 6-8 (D) documentation, except for information, 6-9 documents, and deliberations related to peer review that are 6-10 confidential or privileged under Section 5.06, Medical Practice Act 6-11 (Article 4495b, Vernon's Texas Civil Statutes), that relates to: 6-12 (i) a regulatory agency's inquiry or 6-13 investigation of the delegated network or of an individual 6-14 physician or provider with whom the delegated network contracts 6-15 that relates to an enrollee of the health maintenance organization; 6-16 and 6-17 (ii) the final resolution of a regulatory 6-18 agency's inquiry or investigation; and 6-19 (11) a provision relating to enrollee complaints that 6-20 requires the delegated network to ensure that: 6-21 (A) upon receipt of a complaint, as defined by 6-22 this Act, a delegated network shall report the complaint to the 6-23 health maintenance organization within two business days, except in 6-24 the case of a complaint involving emergency care as defined in this 6-25 Act. In the case of a complaint involving emergency care, the 6-26 delegated network shall forward the complaint immediately to the 6-27 health maintenance organization. Nothing herein shall prohibit the 7-1 delegated network from attempting to resolve a complaint. 7-2 (b) A health maintenance organization shall provide to each 7-3 delegated network with which it has a delegation agreement the 7-4 following information in standard electronic format, at least 7-5 monthly unless otherwise provided in the agreement: 7-6 (1) the names and dates of birth or social security 7-7 numbers of the enrollees of the health maintenance organization who 7-8 are eligible or assigned to receive services from the delegated 7-9 network, including the enrollees added and terminated since the 7-10 previous reporting period; 7-11 (2) the age, sex, benefit plan and any riders to that 7-12 benefit plan, and employer for the enrollees of the health 7-13 maintenance organization who are eligible or assigned to receive 7-14 services from the delegated network; 7-15 (3) if the health maintenance organization pays any 7-16 claims for the delegated network, a summary of the number and 7-17 amount of claims paid by the health maintenance organization on 7-18 behalf of the delegated network during the previous reporting 7-19 period. A delegated network is not precluded from receiving, upon 7-20 request, additional non-proprietary information regarding such 7-21 claims; 7-22 (4) if the health maintenance organization pays any 7-23 claims for the delegated network, a summary of the number and 7-24 amount of pharmacy prescriptions paid for each enrollee for which 7-25 the delegated network has taken partial risk during the previous 7-26 reporting period. A delegated network is not precluded from 7-27 receiving, upon request, additional non-proprietary information 8-1 regarding such claims; 8-2 (5) information that enables the delegated network to 8-3 file claims for reinsurance, coordination of benefits and 8-4 subrogation; and 8-5 (6) patient complaint data that relates to the 8-6 delegated network. 8-7 (c) In addition to the information required by Subsection 8-8 (b) of this section, a health maintenance organization shall 8-9 provide to a delegated network with which it has a delegation 8-10 agreement: 8-11 (1) detailed risk-pool data, reported quarterly and on 8-12 settlement; and 8-13 (2) the percent of premium attributable to hospital or 8-14 facility costs, if hospital or facility costs impact the delegated 8-15 network's costs, reported quarterly; and if there are changes in 8-16 hospital or facility contracts with the health maintenance 8-17 organization, the projected impact of those changes on the percent 8-18 of premium attributable to hospital and facility costs within 8-19 thirty days of such changes. 8-20 (d) A health maintenance organization that receives 8-21 information through the monitoring plan required by Subsection 8-22 (a)(1) of this section that indicates the delegated network is not 8-23 operating in accordance with its written agreement or is operating 8-24 in a condition that renders the continuance of its business 8-25 hazardous to the enrollees, shall, in writing: 8-26 (1) notify the delegated network of those findings; 8-27 and 9-1 (2) request a written explanation of: 9-2 (A) the delegated network's noncompliance with 9-3 the written agreement; or 9-4 (B) the existence of the condition that renders 9-5 the continuance of the delegated network's business hazardous to 9-6 the enrollees. 9-7 (e) A delegated network shall respond to a request from a 9-8 health maintenance organization under Subsection (d) of this 9-9 section in writing not later than the 30th day after the date the 9-10 request is received. 9-11 (f) The health maintenance organization shall cooperate with 9-12 the delegated network to correct any failure by the delegated 9-13 network to comply with the regulatory requirements of the 9-14 department relating to any matters: 9-15 (1) delegated to the delegated network by the health 9-16 maintenance organization; or 9-17 (2) necessary for the health maintenance organization 9-18 to ensure compliance with statutory or regulatory requirements. 9-19 (g) the health maintenance organization shall notify the 9-20 department and request intervention if: 9-21 (1) the health maintenance organization does not 9-22 receive a timely response from the delegated network as required by 9-23 Subsection (e) of this section; or 9-24 (2) the health maintenance organization receives a 9-25 timely response from the delegated network as required by 9-26 Subsection (e) of this section, but the health maintenance 9-27 organization and the delegated network are unable to reach an 10-1 agreement as to whether the delegated network: 10-2 (A) is complying with the written agreement; or 10-3 (B) has corrected any problem regarding a 10-4 practice that is hazardous to an enrollee of the health maintenance 10-5 organization. 10-6 (h) On receipt of a request for intervention under 10-7 Subsection (g) of this section, the department may: 10-8 (1) request financial and operational documents from 10-9 the delegated network to further investigate deficiencies indicated 10-10 by the monitoring plan; 10-11 (2) conduct an on-site audit of the delegated network 10-12 if the department determines that the delegated network is not 10-13 complying with the monitoring standards required under Subsection 10-14 (a)(1) of this section; or 10-15 (3) notwithstanding any other provisions, upon 10-16 violation of a monitoring plan, suspend or revoke the third party 10-17 administrator license or utilization review agent license of: 10-18 (A) the delegated network; or 10-19 (B) a third party with which the delegated 10-20 network has contracted. 10-21 (i) The department shall report to the delegated network and 10-22 the health maintenance organization the results of its review not 10-23 later than the 60th day after the date of the department's initial 10-24 request for documentation; provided, however, the department shall 10-25 not report to the health maintenance organization any information 10-26 regarding fee schedules, prices, cost of care, or other information 10-27 not relevant to the monitoring plan. 11-1 (j) The delegated network shall respond to the department's 11-2 report and submit a corrective plan to the department and to the 11-3 health maintenance organization not later than the 30th day after 11-4 the date the delegated network receives the department's report. 11-5 The delegated network may withhold information regarding, fee 11-6 schedules, prices, cost of care, or other information not relevant 11-7 to the monitoring plan. 11-8 (k) Reports and corrective plans required under Subsections 11-9 (i) or (j) of this section shall be treated as public documents, 11-10 except health care provider fee schedules, prices, costs of care or 11-11 other information not relevant to the monitoring plan and any other 11-12 information that is considered confidential by law shall be 11-13 considered confidential. 11-14 (l) The department may request that a delegated network take 11-15 corrective action to comply with the department's statutory and 11-16 regulatory requirements that: 11-17 (1) relate to any matters delegated by the health 11-18 maintenance organization to the delegated network; or 11-19 (2) are necessary to ensure the health maintenance 11-20 organization's compliance with statutory and regulatory 11-21 requirements. 11-22 (m) If a delegated network does not comply with the 11-23 department's request for corrective action, the department may 11-24 order the health maintenance organization to: 11-25 (1) temporarily or permanently cease assignment of new 11-26 enrollees to the delegated network; 11-27 (2) temporarily or permanently transfer enrollees to 12-1 alternative delivery systems to receive services; or 12-2 (3) modify or terminate its contract with the 12-3 delegated network. 12-4 (n) The commissioner shall maintain enrollee and provider 12-5 complaints in a manner that identifies complaints made about 12-6 delegated networks. 12-7 (n) The commissioner may adopt rules as necessary to 12-8 interpret, implement, and enforce this section. 12-9 SECTION 3. The Texas Health Maintenance Organization Act 12-10 (Chapter 20A, Vernon's Texas Insurance Code), Article 20A.11(b) is 12-11 amended to read as follows: 12-12 (b) A health maintenance organization shall provide an 12-13 accurate written description of health care plan terms and 12-14 conditions including restrictions or limitations related to limited 12-15 provider networks or delegated networks within a health care plan, 12-16 to allow any current or prospective group contract holder and 12-17 current or prospective enrollee eligible for enrollment in a health 12-18 care plan to make comparisons and informed decisions before 12-19 selecting among health care plans. The written description must be 12-20 in a readable and understandable format as prescribed by the 12-21 commissioner and shall include a current list of physicians and 12-22 providers, including delineation of limited provider networks and 12-23 delegated networks. The health maintenance organization may 12-24 provide its hand book to satisfy this requirement provided the 12-25 handbook's content is substantially similar to and achieves the 12-26 same level of disclosure as the written description prescribed by 12-27 the commissioner. 13-1 SECTION 4. This Act takes effect September 1, 1999, except 13-2 that SECTION 3 takes effect for any contract entered into or 13-3 renewed on or after January 1, 2000. 13-4 SECTION 5. Articles 20A.02(dd) and (ee) and 20A.18C, 13-5 Insurance Code, as added by this Act, expire September 2, 2001 13-6 unless continued in existence by the Legislature by that date. 13-7 SECTION 6. The importance of this legislation and the 13-8 crowded condition of the calendars in both houses create an 13-9 emergency and an imperative public necessity that the 13-10 constitutional rule requiring bills to be read on three several 13-11 days in each house be suspended, and this rule is hereby suspended.