By Dunnam H.B. No. 1384 77R5954 PB-F A BILL TO BE ENTITLED 1-1 AN ACT 1-2 relating to review of the termination of agreements with certain 1-3 insurance agents; providing an administrative penalty. 1-4 BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: 1-5 SECTION 1. Subchapter A, Chapter 21, Insurance Code, is 1-6 amended by adding Article 21.14A to read as follows: 1-7 Art. 21.14A. PROCEDURES AND REVIEW ON TERMINATION OF LOCAL 1-8 RECORDING AGENT OR SOLICITOR 1-9 Sec. 1. DEFINITIONS. In this article: 1-10 (1) "Agent" means a local recording agent or a 1-11 solicitor as those terms are defined by Section 2, Article 21.14, 1-12 of this code. 1-13 (2) "Review board" means a board of review established 1-14 under this article. 1-15 Sec. 2. TERMINATION FOR CAUSE. (a) An insurer may 1-16 terminate a contractual agreement with an agent because: 1-17 (1) the agent is insolvent; 1-18 (2) the agent breaches a fiduciary duty or trust; 1-19 (3) the agent fails to perform duties in accordance 1-20 with the contractual agreement; 1-21 (4) the agent commits gross and wilful misconduct; 1-22 (5) the agent fails to pay to the insurer money owed 1-23 to the insurer after receipt by the agent of a written demand for 1-24 the money from the insurer; or 2-1 (6) the department revokes the agent's license. 2-2 (b) The termination by an insurer of a contractual agreement 2-3 with an agent for a cause described by Subsection (a) of this 2-4 section is not a wrongful or unjustified termination for purposes 2-5 of this article. 2-6 Sec. 3. PROHIBITED GROUNDS FOR TERMINATION. (a) An insurer 2-7 may not cancel or terminate a contractual agreement with an agent 2-8 or reduce or restrict an agent's authority to conduct business 2-9 under the contract: 2-10 (1) based on the loss experience for the agent's 2-11 customers and former customers if: 2-12 (A) the agent followed underwriting guidelines 2-13 current at the time coverage for the customers was written; 2-14 (B) the insurer required the agent to submit the 2-15 application for insurance for underwriting approval by the insurer; 2-16 (C) all material information on the application 2-17 was fully completed; 2-18 (D) the information provided by the applicant 2-19 for insurance was not altered or omitted on the application by the 2-20 agent; and 2-21 (E) the policy was subject to approval by the 2-22 insurer; or 2-23 (2) because of the predominant geographic location of 2-24 the agent's customers. 2-25 (b) An insurer may not, in order to avoid the prohibition 2-26 provided by Subsection (a) of this section, commit any of the 2-27 following acts in a manner designed to impact a selected agent or 3-1 the business produced by that agent: 3-2 (1) condition the acceptance of any type of property 3-3 or casualty insurance on the sale of other types of insurance: 3-4 (A) to the same customers of the agent; or 3-5 (B) as a percentage of the agent's total sales; 3-6 (2) restrict or limit the number of policies an agent 3-7 may sell unless all agents of that insurer are subject to analogous 3-8 restrictions or limitations; 3-9 (3) restrict or limit the types of insurance coverage 3-10 or amounts of insurance an agent may sell unless all agents of that 3-11 insurer are subject to analogous restrictions or limitations; or 3-12 (4) reduce an agent's level of compensation or 3-13 commission unless all agents of that insurer are subject to similar 3-14 reductions. 3-15 (c) The termination by an insurer of a contractual agreement 3-16 with an agent in violation of Subsection (a) of this section may be 3-17 a wrongful or unjustified termination for purposes of this article. 3-18 Sec. 4. MANDATORY REVIEW BY INSURER. (a) Each insurer who 3-19 enters into a contractual agreement with an agent to use the 3-20 services of the agent shall establish a termination review process 3-21 in accordance with this section for an agent involuntarily 3-22 terminated by the insurer. 3-23 (b) Before terminating an agent's contractual agreement, the 3-24 insurer must: 3-25 (1) send to the agent and the commissioner by 3-26 certified mail written notice of the proposed termination; 3-27 (2) notify the agent of the agent's right to a hearing 4-1 before a review board; and 4-2 (3) conduct a review under the termination review 4-3 process established in accordance with this section. 4-4 (c) Not later than the 15th day after the date on which the 4-5 notice required under Subsection (b)(1) of this section is mailed, 4-6 the insurer shall notify the agent in writing of the reasons for 4-7 the proposed termination. 4-8 (d) The agent in writing may decline a review under this 4-9 section. The insurer shall provide a copy of the declination to 4-10 the commissioner. 4-11 (e) The insurer and the agent by mutual agreement may 4-12 terminate a review conducted under this section at any time. The 4-13 insurer shall notify the commissioner in writing of the termination 4-14 of a review under this subsection. 4-15 (f) A review by an insurer must be conducted not later than 4-16 the 15th day after the date on which the agent receives notice of 4-17 the reasons for the proposed termination and before the date on 4-18 which the termination takes effect. 4-19 Sec. 5. REVIEW BOARD. (a) A review board to conduct a 4-20 review of a proposed termination of an agent shall be established 4-21 as provided by this section. 4-22 (b) The review board is composed of three members selected 4-23 from a list of 10 individuals compiled by the commissioner. One 4-24 member of the review board shall be selected by the affected agent, 4-25 one by the insurer, and one by the commissioner. To be included on 4-26 the list, an individual: 4-27 (1) must serve as an arbitrator or mediator for the 5-1 alternative dispute resolution system established under Chapter 5-2 152, Civil Practice and Remedies Code, by the county in which the 5-3 agent conducted the majority of the agent's business as an agent; 5-4 or 5-5 (2) if an alternative dispute resolution system has 5-6 not been established by that county, must serve as an arbitrator or 5-7 mediator for the alternative dispute resolution system in a county 5-8 adjoining that county. 5-9 (c) If the appointment system established under Subsection 5-10 (b) of this section is impractical for a particular county, the 5-11 commissioner by rule shall determine the manner in which 5-12 individuals are selected for a list for that county. 5-13 (d) In compiling the list of prospective review board 5-14 members, the commissioner shall ensure that the individuals are 5-15 impartial. If, after the list is compiled, it is determined that 5-16 an individual on the list has a conflict of interest with respect 5-17 to the matter subject to review, the commissioner shall strike that 5-18 individual from the list and substitute another. 5-19 (e) The expenses of the review board shall be shared equally 5-20 by the agent and the insurer. 5-21 Sec. 6. NOTICE; HEARING. (a) An agent whose contractual 5-22 agreement with an insurer is proposed to be involuntarily 5-23 terminated may request that the commissioner set a hearing before a 5-24 review board. 5-25 (b) On receipt of a request for a hearing by an agent, the 5-26 commissioner shall set a hearing date. The hearing must be 5-27 conducted not later than the 30th day after the date on which the 6-1 request is received by the commissioner, or at a later date 6-2 approved by both the agent and the insurer. 6-3 (c) The commissioner shall notify the agent and the insurer 6-4 of the date, time, and place of the hearing. 6-5 (d) The members of the review board shall select one member 6-6 to serve as moderator. The moderator shall convene and adjourn the 6-7 proceeding of the review board. 6-8 (e) The review board shall provide the parties to the 6-9 hearing with an opportunity to present evidence and arguments in 6-10 support of their respective positions. 6-11 (f) The insurer and the agent are immune from civil 6-12 liability for a disclosure made at the hearing. This immunity does 6-13 not apply to a disclosure made in bad faith or with knowledge of 6-14 the disclosure's falseness. 6-15 Sec. 7. REVIEW BOARD DETERMINATION. On completion of the 6-16 hearing, the review board shall determine if the termination of the 6-17 agent's agreement is wrongful or unjustified and shall report its 6-18 findings in writing to the agent, the insurer, and the 6-19 commissioner. 6-20 Sec. 8. AWARD TO AGENT. (a) If, after a determination by 6-21 the review board in which at least two members of the review board 6-22 agree that an involuntary termination of the affected agent is 6-23 wrongful or unjustified, the insurer terminates the contractual 6-24 agreement with the agent, the commissioner shall, by order, award 6-25 the agent: 6-26 (1) the greater of: 6-27 (A) three times the agent's gross compensation 7-1 from the insurer for the calendar year preceding the year in which 7-2 the termination hearing is held; or 7-3 (B) three times the agent's gross compensation 7-4 from the insurer for the 12 months preceding the date on which the 7-5 termination hearing begins; and 7-6 (2) any contingency compensation the agent would have 7-7 otherwise received from the insurer during the three years after 7-8 the date of the termination. 7-9 (b) If the agent is an exclusive agent, the agent is 7-10 entitled to receive, in addition to the amount received under 7-11 Subsection (a) of this section, any benefits that the agent would 7-12 have received if the agent had voluntarily terminated the 7-13 contractual agreement, including regular termination benefits, 7-14 insurance, and extended termination benefits of the type provided 7-15 by the insurer to an agent who retires, resigns, or otherwise 7-16 voluntarily terminates a contractual agreement. 7-17 (c) The amount awarded under Subsections (a) and (b) of this 7-18 section may not be less than the amount the agent was owed by the 7-19 insurer under the contractual agreement on the day before the date 7-20 of the termination. 7-21 Sec. 9. EMPLOYMENT BY OTHER INSURER. If an agent is 7-22 terminated by an insurer and that insurer was serving under an 7-23 exclusive or captive agent agreement with the insurer, the agent 7-24 may accept an appointment to act as agent for another insurer if 7-25 the agent notifies the commissioner and the insurer in writing that 7-26 the agent desires to do so. Acceptance of an appointment under 7-27 this section does not affect an order of the commissioner issued 8-1 under this article. 8-2 Sec. 10. APPEAL. (a) An order of the commissioner under 8-3 this article may be appealed to a court of competent jurisdiction 8-4 by either party for a trial de novo. 8-5 (b) An appeal under this section must be brought in a county 8-6 in which the agent conducted business as an agent for the affected 8-7 insurer. 8-8 (c) If the insurer brings an appeal in which the agent is 8-9 the prevailing party, the agent is entitled to attorney's fees and 8-10 court costs. 8-11 Sec. 11. DETERMINATION FOR INSURER. The agent shall deliver 8-12 to the insurer all equipment, records, and supplies in the 8-13 possession of the agent that belong to the insurer not later than 8-14 the 30th day after the date the review board determination or the 8-15 court order becomes final if: 8-16 (1) the review board rules in favor of the insurer, 8-17 the agent is terminated, and the commissioner's order is not 8-18 appealed; or 8-19 (2) a court enters a final order in favor of the 8-20 insurer. 8-21 Sec. 12. ADMINISTRATIVE PENALTY. (a) An insurer or agent 8-22 that violates an order of the commissioner under this article or 8-23 that attempts to coerce or intimidate a member of the review board 8-24 violates this article and is subject to an administrative penalty 8-25 under Chapter 84. 8-26 (b) The review board may recommend that the commissioner 8-27 impose an administrative penalty under this article. 9-1 Sec. 13. DEPARTMENT ADMINISTRATIVE COSTS. The commissioner 9-2 by rule shall set a fee in an amount reasonable and necessary to 9-3 cover the costs incurred by the department in administering this 9-4 article. The fee may not exceed $10 and shall be collected from 9-5 each local recording agent and solicitor who holds a local 9-6 recording agent license or solicitor license under Article 21.14 of 9-7 this code. The fee imposed under this section shall be collected 9-8 at the same time and in the same manner as the license fees imposed 9-9 under Article 21.14 of this code. 9-10 Sec. 14. RULES. The commissioner may adopt rules as 9-11 necessary to implement this article. 9-12 SECTION 2. This Act takes effect September 1, 2001.