By Goodman H.B. No. 2429 77R4201 CLG-F A BILL TO BE ENTITLED 1-1 AN ACT 1-2 relating to the regulation of private child support enforcement 1-3 agencies; providing a civil penalty. 1-4 BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: 1-5 SECTION 1. Title 5, Finance Code, is amended by adding 1-6 Chapter 396 to read as follows: 1-7 CHAPTER 396. PRIVATE CHILD SUPPORT ENFORCEMENT AGENCIES 1-8 SUBCHAPTER A. GENERAL PROVISIONS 1-9 Sec. 396.001. DEFINITIONS. In this chapter: 1-10 (1) "Child support enforcement" means an action, 1-11 conduct, or practice in enforcing, or in soliciting for 1-12 enforcement, a child support obligation, including the collection 1-13 of an amount owed under a child support obligation. 1-14 (2) "Child support obligation" means an obligation for 1-15 the payment of financial support for a child under an order or writ 1-16 issued by a court or other tribunal. 1-17 (3) "Commission" means the Finance Commission of 1-18 Texas. 1-19 (4) "Foreign agency" means a private child support 1-20 enforcement agency that engages in business in this state solely by 1-21 use of telephone, mail, the Internet, facsimile transmission, or 1-22 any other means of interstate communication. 1-23 (5) "Obligee" means the person identified in an order 1-24 for child support issued by a court or other tribunal as the payee 2-1 to whom an obligor's amounts of ordered child support are due. 2-2 (6) "Obligor" means the person identified in an order 2-3 for child support issued by a court or other tribunal as the 2-4 individual required to make payment under the terms of a support 2-5 order for a child. 2-6 (7) "Private child support enforcement agency" means 2-7 an individual or nongovernmental entity who engages in the 2-8 enforcement of child support ordered by a court or other tribunal 2-9 for a fee or other consideration. The term does not include: 2-10 (A) an attorney enforcing a child support 2-11 obligation on behalf of, and in the name of, a client unless the 2-12 attorney has an employee who is not an attorney and who on behalf 2-13 of the attorney: 2-14 (i) regularly solicits for child support 2-15 enforcement; or 2-16 (ii) regularly contacts child support 2-17 obligees or obligors for the purpose of child support enforcement; 2-18 (B) a state agency designated to serve as the 2-19 state's Title IV-D agency in accordance with Part D, Subchapter IV, 2-20 Social Security Act (42 U.S.C. Section 651 et seq.), as amended; or 2-21 (C) a contractor awarded a contract to engage in 2-22 child support enforcement on behalf of a governmental agency, 2-23 including a contractor awarded a contract: 2-24 (i) under Chapter 236, Family Code; or 2-25 (ii) by a political subdivision of this or 2-26 another state that is authorized by law to enforce a child support 2-27 obligation. 3-1 (8) "Registered agency" means a private child support 3-2 agency, including a foreign agency, that is registered under this 3-3 chapter. 3-4 (Sections 396.002-396.050 reserved for expansion 3-5 SUBCHAPTER B. POWERS AND DUTIES OF COMMISSION 3-6 Sec. 396.051. ADMINISTRATIVE AND RULEMAKING AUTHORITY. (a) 3-7 The commission shall administer this chapter. 3-8 (b) The commission shall adopt rules as necessary for the 3-9 administration of this chapter. 3-10 Sec. 396.052. FILING FEE. (a) The commission shall charge 3-11 each applicant for a certificate of registration, or renewal of a 3-12 certificate, a nonrefundable fee of $500 for each certificate. 3-13 (b) The application fee is due on the date the applicant 3-14 submits an application for registration. The renewal fee is due on 3-15 the date that a certificate holder submits an application to renew 3-16 a registration. 3-17 Sec. 396.053. COST OF REGULATION. The commission may charge 3-18 each registered private child support enforcement agency an annual 3-19 fee not to exceed $500 to cover the cost of enforcing this chapter. 3-20 (Sections 396.054-396.100 reserved for expansion 3-21 SUBCHAPTER C. REGISTRATION 3-22 Sec. 396.101. REGISTRATION REQUIRED. Except as otherwise 3-23 provided by this chapter, a private child support enforcement 3-24 agency must register with the commission to engage in child support 3-25 enforcement in this state. 3-26 Sec. 396.102. RECOGNITION OF AUTHORIZATION ISSUED BY ANOTHER 3-27 STATE. (a) The commission may waive any prerequisite to obtaining 4-1 a registration for a foreign agency: 4-2 (1) after reviewing the applicant's credentials and 4-3 determining that the applicant holds a valid registration or other 4-4 authorization from another state whose requirements are 4-5 substantially equivalent to those imposed under this chapter; or 4-6 (2) after determining the applicant has a valid 4-7 registration or other authorization from another state with which 4-8 this state has a reciprocity agreement. 4-9 (b) The commission may enter into an agreement with another 4-10 state to permit registration by reciprocity. 4-11 Sec. 396.103. APPLICATION REQUIREMENTS. (a) An applicant 4-12 for registration as a private child support enforcement agency must 4-13 file with the commission an application on a form and in the manner 4-14 prescribed by the commission. 4-15 (b) The application must state: 4-16 (1) the name of the applicant; 4-17 (2) the name under which the applicant is doing or 4-18 intends to do business in this state, if different from the 4-19 applicant's name; 4-20 (3) the address of the applicant's principal business 4-21 office, including the state, municipality, and numeric street 4-22 address; and 4-23 (4) any Internet or other electronic mail address and 4-24 business telephone number of the applicant. 4-25 (c) The chief executive officer of the applicant agency 4-26 shall state in a notarized statement that the application is 4-27 accurate and truthful in all respects. 5-1 Sec. 396.104. FINANCIAL AND OTHER DISCLOSURES. The 5-2 commission may require an applicant for registration or renewal of 5-3 registration as a private child support enforcement agency to 5-4 provide: 5-5 (1) a certified financial statement demonstrating the 5-6 financial solvency of the agency for which registration or renewal 5-7 of registration is sought; and 5-8 (2) any other information the commission may 5-9 reasonably require the applicant to provide to establish that the 5-10 requirements and qualifications for registration or renewal of 5-11 registration have been fulfilled by the applicant. 5-12 Sec. 396.105. SURETY BOND OR OTHER DEPOSIT REQUIRED. (a) 5-13 An application for registration must be accompanied by a surety 5-14 bond approved by the commission. 5-15 (b) The surety bond must be: 5-16 (1) issued by a surety authorized to do business in 5-17 this state; 5-18 (2) in the amount of $50,000; 5-19 (3) in favor of the state for the benefit of a person 5-20 damaged by a violation of this chapter; and 5-21 (4) conditioned on the private child support 5-22 enforcement's agency compliance with this chapter and the faithful 5-23 performance of the obligations under the agency's agreements with 5-24 its clients. 5-25 (c) The surety bond must be filed with and held by the 5-26 commission. 5-27 (d) Instead of a surety bond, the commission may accept a 6-1 deposit of money in an amount determined by the commission not to 6-2 exceed $50,000. The commission shall deposit any amounts received 6-3 under this subsection in an insured depository account designated 6-4 for that purpose. 6-5 Sec. 396.106. ISSUANCE OF CERTIFICATE OF REGISTRATION. (a) 6-6 The commission shall issue a certificate of registration and mail 6-7 the certificate to the applicant on receipt of: 6-8 (1) a completed application; 6-9 (2) the surety bond or deposit of money required by 6-10 Section 396.105; and 6-11 (3) the required registration fee. 6-12 (b) If a single application is used to register more than 6-13 one registered location, the commission shall: 6-14 (1) issue a certificate of registration for each 6-15 registered location; and 6-16 (2) mail all of the certificates to the principal 6-17 business location stated in the application. 6-18 Sec. 396.107. DUTY TO UPDATE APPLICATION INFORMATION. A 6-19 certificate holder shall notify the commission of any material 6-20 change in the information provided in an application for 6-21 registration not later than the 60th day after the date on which 6-22 the information changes. 6-23 Sec. 396.108. TERM OF REGISTRATION; RENEWAL. (a) A private 6-24 child support enforcement agency's certificate of registration 6-25 expires on the third anniversary of the date of issuance. 6-26 (b) A certificate of registration may be renewed for another 6-27 three-year period as provided by commission rule. 7-1 (Sections 396.109-396.150 reserved for expansion) 7-2 SUBCHAPTER D. AUTHORITY OF FOREIGN AGENCY TO ENGAGE IN 7-3 BUSINESS IN THIS STATE 7-4 Sec. 396.151. APPLICATION TO OPERATE UNDER OTHER 7-5 AUTHORIZATION INSTEAD OF REGISTRATION. (a) To engage in business 7-6 in this state, a foreign agency that is exempt from registration as 7-7 prescribed by Section 396.102 may file an application with the 7-8 commission to operate under that authorization by filing: 7-9 (1) the information required for an application for 7-10 registration under Section 396.103; 7-11 (2) a surety bond or deposit of money that meets the 7-12 requirements of Section 396.105 unless the agency provides proof to 7-13 the satisfaction of the commission that the agency maintains in the 7-14 state in which that agency has its principal office an adequate 7-15 bond or similar instrument for purposes similar to the purposes 7-16 required for the filing of a surety bond under Section 396.105; and 7-17 (3) a copy of the license or other authorization 7-18 issued by the state in which that agency is authorized to operate. 7-19 (b) The commission may charge a single administrative fee in 7-20 a reasonable amount that is sufficient to cover the costs of the 7-21 commission in processing and acting on the application. 7-22 Sec. 396.152. ACCEPTANCE OF OTHER AUTHORIZATION INSTEAD OF 7-23 REGISTRATION. The commission shall issue a certificate to operate 7-24 under another state's authorization in this state to a foreign 7-25 agency that files an application with the commission under Section 7-26 396.151 if: 7-27 (1) the agency submits all of the information required 8-1 by Section 396.151(a)(1); 8-2 (2) the commissioner determines that the agency has 8-3 met the requirements of Section 396.151(a)(2); 8-4 (3) the agency remits any required administrative fee 8-5 under Section 396.151(b); and 8-6 (4) the commission verifies that the registration or 8-7 other authorization issued by another state is active and in good 8-8 standing. 8-9 Sec. 396.153. NOTIFICATION OF UPDATED INFORMATION OR CHANGE 8-10 IN STATUS OF OTHER AUTHORIZATION. Not later than the 30th day 8-11 after the date on which the change occurs, a foreign private child 8-12 support enforcement agency that is issued a certificate to operate 8-13 in this state under this subchapter shall notify the commission of 8-14 any change in: 8-15 (1) the information provided in an application 8-16 submitted under Section 396.152; or 8-17 (2) the status of the agency's authorization in the 8-18 other state. 8-19 Sec. 396.154. WITHDRAWAL OF APPROVAL TO OPERATE UNDER OTHER 8-20 AUTHORIZATION. A holder of a certificate issued under this 8-21 subchapter may not engage in business in this state as a private 8-22 child support enforcement agency if another state has revoked or 8-23 withdrawn the person's authority to operate as a private child 8-24 support enforcement agency in that state unless the commission 8-25 grants the agency a registration under this chapter. 8-26 (Sections 396.155-396.200 reserved for expansion) 8-27 SUBCHAPTER E. REQUIRED BUSINESS PRACTICES 9-1 Sec. 396.201. REGISTRATION PREREQUISITE TO SUIT. A private 9-2 child support enforcement agency may not bring an action to enforce 9-3 a child support obligation in this state unless the agency is 9-4 registered or otherwise authorized to engage in business in this 9-5 state as provided by this chapter. 9-6 Sec. 396.202. RECORDS. (a) A registered agency shall 9-7 maintain records of all child support collections made on behalf 9-8 of, and disbursed to, a client who is an obligee, including: 9-9 (1) the name of any obligor who made child support 9-10 payments collected by the agency; 9-11 (2) the amount of support collected by the agency for 9-12 each client, including: 9-13 (A) the date on which the amount was collected; 9-14 and 9-15 (B) if available, the date on which each amount 9-16 due the client by the obligor was paid to the client; 9-17 (3) a copy of the order establishing the child support 9-18 obligation under which a collection was made by the agency; and 9-19 (4) any other pertinent information relating to the 9-20 child support obligation, including any case, cause, or docket 9-21 number of the court having jurisdiction over the matter. 9-22 (b) The records required under this section must be updated 9-23 at least monthly and must be maintained by the registered agency 9-24 for a period of four years from the date of the last support 9-25 payment collected by the agency on behalf of an obligee. 9-26 Sec. 396.203. CONTRACT FOR SERVICES. (a) A registered 9-27 agency and foreign agency authorized to engage in business under 10-1 this chapter shall execute a written contract for the enforcement 10-2 of child support for each client of the agency that is residing in 10-3 this state. 10-4 (b) The contract required under this section must: 10-5 (1) be in writing, dated, and signed by both parties 10-6 to the contract; and 10-7 (2) specify its terms in clear language. 10-8 (Sections 396.204-396.250 reserved for expansion 10-9 SUBCHAPTER F. PROHIBITED PRACTICES 10-10 Sec. 396.251. THREATS OR COERCION. (a) In enforcing a 10-11 child support obligation, a registered agency may not use threats, 10-12 coercion, or attempts to coerce that employ any of the following 10-13 practices: 10-14 (1) using or threatening to use violence or other 10-15 criminal means to cause harm to an obligor or property of the 10-16 obligor; 10-17 (2) accusing falsely or threatening to accuse falsely 10-18 an obligor of a violation of state or federal child support laws; 10-19 (3) taking or threatening to take an enforcement 10-20 action against an obligor that is not authorized by law; or 10-21 (4) intentionally representing to a person that the 10-22 agency is a governmental agency authorized to enforce a child 10-23 support obligation. 10-24 (b) Subsection (a) does not prevent a registered agency 10-25 from: 10-26 (1) informing an obligor that the obligor may be 10-27 subject to penalties prescribed by law for failure to pay a child 11-1 support obligation; or 11-2 (2) taking, or threatening to take, an action 11-3 authorized by law for the enforcement of a child support obligation 11-4 by the agency. 11-5 Sec. 396.252. FRAUDULENT, DECEPTIVE, OR MISLEADING 11-6 REPRESENTATIONS. In enforcing a child support obligation, a 11-7 registered agency or employee of the agency may not: 11-8 (1) identify the registered agency by any other name 11-9 other than one by which the agency is registered with the 11-10 commission; 11-11 (2) falsely represent the nature of the child support 11-12 enforcement activities in which the agency is authorized by law to 11-13 engage; or 11-14 (3) falsely represent that an oral or written 11-15 communication is the communication of an attorney. 11-16 (Sections 396.253-396.300 reserved for expansion 11-17 SUBCHAPTER G. ADMINISTRATIVE ENFORCEMENT 11-18 Sec. 396.301. REVOCATION OF REGISTRATION. (a) After notice 11-19 and hearing, the commission may revoke the registration of a 11-20 registered agency that: 11-21 (1) fails to comply with this chapter or a rule 11-22 adopted under this chapter; 11-23 (2) does not pay a fee or other charge imposed by the 11-24 commission under this chapter; and 11-25 (3) fails to maintain and produce at the request of 11-26 the commission records attesting to the financial solvency of the 11-27 registered agency or other business records concerning client 12-1 accounts. 12-2 (b) The commission may permit a registered agency to take an 12-3 appropriate action to correct a failure to comply with this chapter 12-4 and not revoke the registration of the agency. 12-5 Sec. 396.302. ADMINISTRATIVE HEARING ON DENIAL, SUSPENSION, 12-6 OR REVOCATION OF REGISTRATION. (a) The commission may not deny or 12-7 suspend the registration of a private child support enforcement 12-8 agency under this chapter without first conducting an 12-9 administrative hearing. 12-10 (b) A hearing under this section or Section 396.301 is 12-11 subject to Chapter 2001, Government Code. 12-12 Sec. 396.303. BONA FIDE ERROR. A registered agency does not 12-13 violate this chapter if the action complained of resulted from a 12-14 bona fide error that occurred notwithstanding the use of reasonable 12-15 procedures to avoid the error. 12-16 Sec. 396.304. ADMINISTRATIVE INVESTIGATION OF COMPLAINT. 12-17 (a) A person may file with the commission a written complaint 12-18 against a registered agency for a violation of this chapter. 12-19 (b) Not later than the 30th day after the date on which the 12-20 commission receives a complaint under this section, the commission 12-21 shall initiate an investigation into the merits of the complaint. 12-22 (c) The commission may appoint a hearings officer to conduct 12-23 the investigation. 12-24 (d) A hearings officer appointed by the commission to 12-25 investigate a complaint may arrange for the services of a qualified 12-26 mediator and attempt to: 12-27 (1) resolve the complaint and any differences between 13-1 the parties; and 13-2 (2) reach a settlement, without the requirement of 13-3 further investigation. 13-4 (e) The commission may delegate to a hearings officer 13-5 appointed to investigate a complaint under this section the 13-6 authority to dismiss the complaint, after an initial investigation 13-7 and after notice to each affected party and an opportunity for 13-8 hearing, for lack of sufficient evidentiary basis. 13-9 (f) An individual aggrieved by a decision of the commission 13-10 or hearings officer under this section may appeal the decision to a 13-11 district court in Travis County. 13-12 (g) The commission shall provide for an annual public 13-13 inspection of an investigation report of a complaint filed under 13-14 this section. 13-15 (Sections 396.305-396.350 reserved for expansion 13-16 SUBCHAPTER H. CIVIL REMEDIES 13-17 Sec. 396.351. CIVIL ACTION. (a) In addition to any other 13-18 remedy provided by this chapter, a person may bring an action for: 13-19 (1) injunctive relief to enjoin or restrain a 13-20 violation of this chapter; and 13-21 (2) actual damages incurred as a result of a violation 13-22 of this chapter. 13-23 (b) A person who prevails in an action brought under this 13-24 section is entitled to recover court costs and reasonable 13-25 attorney's fees. 13-26 (c) On a finding by a court that an action under this 13-27 section was brought in bad faith or for purposes of harassment, the 14-1 court shall award the defendant attorney's fees reasonably related 14-2 to the work performed and costs. 14-3 Sec. 396.352. SERVICE OF PROCESS OUTSIDE STATE. (a) A 14-4 registered agency that is located in another state or a private 14-5 child support enforcement agency that engages in the business of 14-6 child support enforcement in this state in violation of this 14-7 chapter is considered to have submitted to the jurisdiction of the 14-8 courts of this state with respect to an action brought under this 14-9 chapter. 14-10 (b) A foreign agency engaging in business in this state in 14-11 violation of this chapter is considered to have appointed the 14-12 commission as the agency's agent for service of process in any 14-13 action, suit, or proceeding arising from a violation of this 14-14 chapter. 14-15 Sec. 396.353. REMEDIES UNDER OTHER LAW. (a) A violation of 14-16 this chapter is a deceptive trade practice under Subchapter E, 14-17 Chapter 17, Business & Commerce Code, and is actionable under that 14-18 subchapter. 14-19 (b) This chapter does not affect or alter a remedy at law or 14-20 in equity otherwise available to an obligor, obligee, governmental 14-21 entity, or other legal entity. 14-22 SECTION 2. This Act takes effect September 1, 2001, except 14-23 that the requirement of Chapter 396, Finance Code, as added by this 14-24 Act, that a private child support enforcement agency be registered 14-25 applies only on and after January 1, 2002.