By Smithee                                            H.B. No. 2828
         77R7075 AJA-F                           
                                A BILL TO BE ENTITLED
 1-1                                   AN ACT
 1-2     relating to delegation of certain functions by a health maintenance
 1-3     organization; providing penalties.
 1-4           BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS:
 1-5           SECTION 1. Section 11(b), Texas Health Maintenance
 1-6     Organization Act (Article 20A.11, Vernon's Texas Insurance Code),
 1-7     is amended to read as follows:
 1-8           (b)  A health maintenance organization shall provide an
 1-9     accurate written description of health care plan terms and
1-10     conditions, including an explanation of delegated networks and
1-11     restrictions or limitations related to limited provider networks or
1-12     delegated networks within a health care plan, to allow any current
1-13     or prospective group contract holder and current or prospective
1-14     enrollee eligible for enrollment in a health care plan to make
1-15     comparisons and informed decisions before selecting among health
1-16     care plans.  The written description must be in a readable and
1-17     understandable format as prescribed by the commissioner and shall
1-18     include a current list of physicians and providers, including
1-19     delineation of limited provider networks and delegated networks.
1-20     The health maintenance organization may provide its handbook to
1-21     satisfy this requirement provided the handbook's content is
1-22     substantially similar to and achieves the same level of disclosure
1-23     as the written description prescribed by the commissioner and the
1-24     current list of physicians and providers is also provided.  Not
 2-1     later than the 30th day after the date a person enrolls in a health
 2-2     maintenance organization health care plan, the health maintenance
 2-3     organization shall provide the person with the descriptions
 2-4     required by this subsection relating to limited provider networks
 2-5     and delegated networks.  When a health maintenance organization
 2-6     issues an identification card to an enrollee, the health
 2-7     maintenance organization shall provide the enrollee with
 2-8     standardized information relating to limited provider networks.
 2-9     Duties under this subsection may not be delegated by a health
2-10     maintenance organization and may not be waived or eliminated by
2-11     contract.
2-12           SECTION 2. Section 12(q), Texas Health Maintenance
2-13     Organization Act (Article 20A.12, Vernon's Texas Insurance Code),
2-14     is amended to read as follows:
2-15           (q)  Each health maintenance organization shall maintain
2-16     documentation on each complaint received and the action taken on
2-17     the complaint until the third anniversary of the date of receipt of
2-18     the complaint and shall provide copies of the complaint to the
2-19     Texas Department of Insurance in a format prescribed by rule by the
2-20     commissioner.  The department shall periodically issue a report on
2-21     the complaints received by the department under this subsection
2-22     that includes a list of complaints by category, by action taken on
2-23     the complaint, and by network name and type.  The department shall
2-24     make the report available to the public and shall include
2-25     information to assist the public in evaluating the information
2-26     contained in the report. The department [Texas Department of
2-27     Insurance] may review documentation maintained under this
 3-1     subsection, including original documentation, during any
 3-2     investigation of the health maintenance organization.
 3-3           SECTION 3. Section 18C, Texas Health Maintenance Organization
 3-4     Act (Article 20A.18C, Vernon's Texas Insurance Code), is amended by
 3-5     adding a new Subsection (o) and redesignating existing Subsection
 3-6     (o) as Subsection (p) to read as follows:
 3-7           (o)  The commissioner by rule shall establish a system to
 3-8     ensure that the information required by Subsections (b) and (c) of
 3-9     this section is complete, accurate, and provided in a timely
3-10     manner.  The commissioner may impose sanctions or penalties under
3-11     Chapters 82, 83, and 84, Insurance Code, on a health maintenance
3-12     organization that violates this section.
3-13           (p) [(o)]  The commissioner may adopt rules as necessary to
3-14     interpret, implement, and enforce this section.
3-15           SECTION 4. The Texas Health Maintenance Organization Act
3-16     (Chapter 20A, Vernon's Texas Insurance Code) is amended by adding
3-17     Sections 18D and 18E to read as follows:
3-18           Sec. 18D.  CONTINUITY OF CARE IN LIMITED PROVIDER NETWORKS OR
3-19     DELEGATED NETWORKS. (a)  A health maintenance organization whose
3-20     plan includes limited provider networks or delegated networks shall
3-21     permit an enrollee to complete an episode of care without changing
3-22     the enrollee's primary care physician or specialist physician when
3-23     the physician moves from one limited provider network or delegated
3-24     care network to another network included in the plan if:
3-25                 (1)  the physician's move occurs during the contract
3-26     year of the plan; and
3-27                 (2)  at the time of the enrollee's enrollment the
 4-1     physician was  a member or provider of the limited provider network
 4-2     or delegated network from which the physician is moving.
 4-3           (b)  A move by a physician described by Subsection (a)  of
 4-4     this section does not release the health maintenance organization
 4-5     from the obligation to reimburse the primary care physician or
 4-6     specialist physician involved with the care and treatment of the
 4-7     patient.
 4-8           Sec. 18E.  CONSIDERATION OF REQUEST FOR CARE OUTSIDE
 4-9     DELEGATED NETWORK. (a)  A delegated network that enters into a
4-10     delegation agreement with a health maintenance organization shall
4-11     establish and provide to the health maintenance organization in
4-12     writing a process under which enrollee requests that specific
4-13     health care services be provided outside the delegated network will
4-14     be considered.
4-15           (b)  A denial by a delegated network of a request by an
4-16     enrollee under this section shall be sent by the delegated network
4-17     to the health maintenance organization for second review.
4-18           (c)  A review or decision by a delegated network under this
4-19     section must comply with all medical necessity determinations
4-20     required under this Act or any other law.
4-21           (d)  This section does not apply to a review or determination
4-22     subject to appeal under a statute, including Section 12A of this
4-23     Act and Article 21.58C, Insurance Code.
4-24           SECTION 5. Section 5, Chapter 621, Acts of the 76th
4-25     Legislature, Regular Session, 1999, is repealed.
4-26           SECTION 6. The change in law made by Section 18D, Texas
4-27     Health Maintenance Organization Act (Chapter 20A, Vernon's Texas
 5-1     Insurance Code), and Section 18E, Texas Health Maintenance
 5-2     Organization Act (Chapter 20A, Vernon's Texas Insurance Code), as
 5-3     added by this Act, applies only to a health maintenance
 5-4     organization contract entered into or renewed on or after January
 5-5     1, 2002.  A health maintenance organization contract entered into
 5-6     before January 1, 2002, is governed by the law in effect
 5-7     immediately before the effective date of this Act, and that law is
 5-8     continued in effect for that purpose.
 5-9           SECTION 7.  This Act takes effect September 1, 2001.