Amend CSHB 1779 on page 19, between lines 15 and 16, add a new Section 13.005 to read as follows and renumber subsequent sections accordingly:

Sec. 13.005. COMPLAINTS. (a) The office shall maintain a system to promptly and efficiently act on complaints filed with the office that the office has the authority to resolve. The office shall maintain information about parties to the complaint, the subject matter of the complaint, a summary of the results of the review or investigation of the complaint, and its disposition.

(b) The office shall make information available describing its procedures for complaint investigation and resolution.

(c) The office shall periodically notify the complaint parties of the status of the complaint until final disposition.

Amendment No. 10 was adopted.

Amendment No. 11

Representative Solomons offered the following amendment to CSHBi1779:

Amend CSHB 1779 as follows:

(1) On page 30, strike lines 8 through 15 and substitute the following:

"(b) The penalty for a violation may be in an amount not to exceed $25,000 [$5,000]. Each day a violation continues or occurs is a separate violation for purposes of imposing a penalty."