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	Amend CSHB 1779 on page 19, between lines 15 and 16, add a new 
Section 13.005 to read as follows and renumber subsequent sections 
accordingly:
	Sec. 13.005. COMPLAINTS. (a) The office shall maintain a 
system to promptly and efficiently act on complaints filed with the 
office that the office has the authority to resolve. The office 
shall maintain information about parties to the complaint, the 
subject matter of the complaint, a summary of the results of the 
review or investigation of the complaint, and its disposition.
	(b) The office shall make information available describing 
its procedures for complaint investigation and resolution.
	(c) The office shall periodically notify the complaint 
parties of the status of the complaint until final disposition.