TO: | Honorable Rodney Ellis, Chair, Senate Committee on Government Organization |
FROM: | John S. O'Brien, Deputy Director, Legislative Budget Board |
IN RE: | SB213 by Shapleigh (Relating to requiring more Spanish language content for online services provided by state agencies.), As Introduced |
The bill requires the TexasOnline Authority and state agencies to make a reasonable effort to develop and implement a system that ensures that Spanish-speaking persons of limited English proficiency can meaningfully access state agency services. The bill stipulates that such a system may not unduly burden the fundamental mission of an agency. The bill requires each state agency to consider the number or proportion of Spanish-speaking persons of limited English proficiency in the agency’s eligible service population, the frequency with which they interact with the agency’s programs, the importance of the services provided by the agency’s programs, and the resources available to the agency.
Source Agencies: | 303 Building and Procurement Commission, 313 Department of Information Resources, 329 Real Estate Commission, 405 Department of Public Safety, 454 Department of Insurance, 455 Railroad Commission, 456 Board of Plumbing Examiners, 507 Board of Nurse Examiners, 551 Department of Agriculture, 582 Commission on Environmental Quality, 601 Department of Transportation, 802 Parks and Wildlife Department
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LBB Staff: | JOB, LB, SMi
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