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R E S O L U T I O N
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WHEREAS, Through its use of the Lean Six Sigma program, the |
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City of Irving is achieving important breakthroughs in providing |
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enhanced and more efficient services to citizens, visitors, and |
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businesses; and |
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WHEREAS, A high-powered initiative developed in the private |
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sector, Lean Six Sigma is a business improvement methodology that |
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aims to increase the quality and speed of services and to improve |
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overall customer satisfaction; and |
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WHEREAS, Irving was the first municipality in Texas and the |
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second in the country to holistically use Lean Six Sigma as a |
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citywide program, and this endeavor is well matched to the city's |
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corporate business structure; and |
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WHEREAS, The application of the program has resulted in a |
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variety of specific achievements that encompass police |
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recruitment, water maintenance and repair, construction plan |
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review, and much more; and |
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WHEREAS, Because Lean Six Sigma enables employees to do their |
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jobs more efficiently, it is contributing to their enthusiasm and |
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job satisfaction; moreover, this innovative approach to process |
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improvement is increasing the overall effectiveness of city |
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government and is helping to make Irving an even better place to |
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live and work; now, therefore, be it |
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RESOLVED, That the House of Representatives of the 81st Texas |
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Legislature hereby commend the City of Irving for its |
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implementation of the Lean Six Sigma program and extend sincere |
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best wishes for continued success to all those associated with the |
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initiative. |
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Harper-Brown |
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______________________________ |
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Speaker of the House |
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I certify that H.R. No. 922 was adopted by the House on March |
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26, 2009, by a non-record vote. |
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______________________________ |
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Chief Clerk of the House |
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