84R9721 JAM-D
 
  By: Zaffirini S.B. No. 1865
 
 
 
A BILL TO BE ENTITLED
 
AN ACT
  relating to the filing of a complaint with the Railroad Commission
  of Texas.
         BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS:
         SECTION 1.  Subchapter C, Chapter 81, Natural Resources
  Code, is amended by adding Section 81.0593 to read as follows:
         Sec. 81.0593.  COMPLAINT FILING ASSISTANCE. The commission
  shall establish:
               (1)  a method by which a person may submit a written
  complaint to the commission: 
                     (A)  through e-mail in a manner that allows the
  commission to provide follow-up assistance in identifying and
  obtaining information necessary for the commission to begin
  investigating the complaint; or 
                     (B)  through a user-friendly format provided on
  the commission's Internet website that helps users identify the
  information necessary for the commission to begin investigating the
  complaint; and
               (2)  a toll-free telephone number through which a
  person may obtain assistance in filing a written complaint with the
  commission.
         SECTION 2.  This Act takes effect immediately if it receives
  a vote of two-thirds of all the members elected to each house, as
  provided by Section 39, Article III, Texas Constitution.  If this
  Act does not receive the vote necessary for immediate effect, this
  Act takes effect September 1, 2015.