Amend HB 3843 (house committee printing) as follows:

(1)  On page 1, strike lines 6 and 7 and renumber subsequent subdivisions accordingly.

(2)  On page 1, line 12, strike "department" and substitute "Texas Department of Transportation".

(3)  On page 1, line 20, and page 2, lines 5 and 8, strike "department" in each instance that it appears and substitute "comptroller".

(4)  On page 2, line 2, between "complaints" and the semicolon, insert "and case escalations".

(5)  On page 2, between lines 6 and 7, insert the following:

(c)  Not later than May 1, 2024, each toll project entity shall submit to the comptroller the entity's comments on best practices for and challenges experienced with the matters listed in Subsection (b) and any other matter that presents a challenge to the entity in the operation of a toll project. The comptroller shall incorporate the comments into the report required by Section 3 of this Act.