By: Zaffirini  S.B. No. 496
         (In the Senate - Filed January 18, 2023; February 17, 2023,
  read first time and referred to Committee on Criminal Justice;
  April 26, 2023, reported favorably by the following vote:  Yeas 6,
  Nays 0; April 26, 2023, sent to printer.)
Click here to see the committee vote
 
 
A BILL TO BE ENTITLED
 
AN ACT
 
  relating to a study on potential improvements to training provided
  to 9-1-1 emergency service call takers and dispatchers.
         BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS:
         SECTION 1.  (a) In this Act, "commission" means the Texas
  Commission on Law Enforcement.
         (b)  The commission, in consultation with the Texas A&M
  Engineering Extension Service, shall conduct a study to identify
  potential improvements to training provided to 9-1-1 emergency
  service call takers and dispatchers.
         (c)  In conducting the study, the commission shall consider:
               (1)  the effectiveness of current training provided to
  9-1-1 emergency service call takers and dispatchers on
  communicating accurate information to law enforcement officers;
               (2)  potential improvements to the training to ensure
  9-1-1 emergency service call takers and dispatchers are accurately
  identifying, classifying, and communicating information.
         (d)  In conducting the study, the commission may collaborate
  with law enforcement agencies, community representatives, and
  other interested parties.
         (e)  Not later than September 1, 2024, the commission shall
  prepare and submit to the legislature a written report containing
  the results of the study and any recommendations for legislative or
  other action.
         (f)  This Act expires September 1, 2025.
         SECTION 2.  This Act takes effect September 1, 2023.
 
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